User's Manual

831 USER MANUAL
27
If there are multi-level routers, each should connect the other trough WAN (for
example, the 1rs router LAN connects the 2
nd
router LAN by a network cable). If
problem still exists, connect your camera with power, and then press “RESET”
key on the bottom to restore to factory settings.
4). Why are there vertical white lines in image?
CMOS sensor being exposed to strong light (such as direct exposure to sunlight
or halogen light) may cause this problem. CMOS sensor is behind the lens. It is
to measure the optical signal and converts it to a digital format, then the
computer will convert digital format to images to users. If the CMOS sensor has
been in high night for a long time remember not to move it to dark places for it
may damage the sensor.
5). Blur image. What to do?
When camera works in dark places, its image may get blur.
Or, your camera does not focus properly. Rotate the lens till you see a clear
image.
Web viewing on a computer may get a blur image. Because a computer has
much larger screen than a phone, and same resolution image will be amplified.
6). Image quality is poor, how to improve it?
Open www.mipcm.com
and login. Find image quality configuration to adjust the
parameters to improve image quality (e.g.: brightness, contrast, color saturation).
7). When I view on a web, there is no image. Why?
If you are using Internet Explorer, please make sure ActiveX is on. You may
need to modify the browser's security settings to allow ActiveX plug-in installed.
If you are using Internet Explorer versions earlier than 7.0, you need to upgrade
your Web browser.
8). Troubleshooting, LED status indication:
Indicator LED
status
Status Description Troubleshooting
POWER
(power
Red light
Normally on
Power supply is
normal
If light is not lit, check the power
supply is damaged or the camera