Troubleshooting Guide

21
Remark:
Increase the output power*---Recommended ways: adjust the outdoor antenna
direction/location, or replace with a higher gain antenna to increase input signal
strength.
You should receive the Mobile Booster kit which
includes the similar above-
mentioned
fittings. Before using it, please confirm that your
Booster’s frequency
range is the same
as your service provider’s network, otherwise,
the amplifier will
not work properly.
Q1: Red Light on Booster Means the Self-oscillating Alarm.
- A. Increase the distance (horizontally or vertically) between the Outside and Inside
antenna; Verify there is wall isolation between them.Unplug and re-plug in power
supply.
- B. Tighten all cable connections (be sure to hand-tighten only, do NOT use
tools).Unplug and re-plug in power supply.
- C. Verify the receiving antenna if be damaged.
- D. Adjust the location of outside antenna.Unplug and re-plug in power supply.
Q2 The boosters light is not on.
- A.Unplug and re-plug in power supply.
- B.Re-connect the DC12V port on booster
Q3: All lights is normal, but there is not any change with signal strength.
- A.Verify the receiving antenna if be damaged.
- B.Tighten all cable connections (be sure to hand-tighten only, do NOT use tools).
- C.Verify whether the outside and inside antennas connects to correct boosters
port.
- D.Verify whether the boosters frequency is corresponding with cell phone
frequency.