User's Manual

Troubleshooting
■ Your device can not be turned on.
The battery power is used up. Please fully charge your
device.
■ Your device can not access to the Internet via Wi-
Fi.
1. Check whether your device can receive any Wi-Fi
signal.
2. Check whether the wireless router supports DHCP. If
not, please configure a static IP address.
3. Check whether the wireless router has been
connected to the Internet.
■ Your device responds to operations slowly.
1. Check whether too many applications are running in
the backstage.
2. Check whether any incompatible-version application
has been installed.
3. Use the antivirus software to scan and kill the
malicious programs (if any).
■ Your device gets warm in use.
It is normal that your device gets warm in a long-time
use or in charging.
■ Your device crashes and its keys do not work.
Press and hold the power switch for 6 seconds, and the
system will turn off and restart automatically.
■ The total memory is smaller than the theoretical
memory.
A certain space has been used to store the system files
and install user applications, so it appears that the total
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800P31C 中性英文说明书(平板电脑 MTK8382/MTK8127/RK3188 )方案