Users Manual Part 2

13 Troubleshooting
Operator’s Manual 13 - 3
Tap the “Remove Error” button to clear all the errors that can be removed automatically. For
the errors that cannot removed automatically, follow the troubleshooting method to solve them.
• To mute the alarm sound
Tap the touch screen to eliminate the alarm sound of the main unit.
•Close the “Error Information” dialog box
Tap “Off” to close the dialog box, but the errors will still be displayed in the error info. area on
the screen. Tap the error info. area again, the dialog box will be displayed.
Error ID Error Message Description Solution
0x10103 Waste Container
Full
Waste Container
Full
Follow below instructions:
1. Replace the waste container with an
empty one;
2. Tap the “Remove Error” button to
remove this error;
3. If the error still exists, contact our
customer service department.
0x10000 No DS Diluent.
Replace the reagent
No DS Diluent.
Replace the reagent
Follow below instructions:
1. Touch “Remove Error” button and
register new reagent information into
the reagent setup dialog box
displayed.
2. Touch “Replace” to prime reagent
after replacing the reagent container.
3. If error persists, contact Technical
Support Services.
0x10001 No LD Lyse.
Replace the reagent
No LD Lyse.
Replace the reagent
Follow below instructions:
1. Touch “Remove Error" button and
register new reagent information into
the reagent setup dialog box
displayed.
2. Touch “Replace” to prime reagent
after replacing the reagent container.
3. If error persists, contact Technical
Support Services.
0x10003 No LH Lyse.
Replace the reagent
No LH Lyse.
Replace the reagent
Follow below instructions:
1. Touch “Remove Error” button and
register new reagent information into
the reagent setup dialog box
displayed.
2. Touch “Replace” to prime reagent
after replacing the reagent container.
3. If error persists, contact Technical
Support Services.