Users Manual Part 2

13 - 16 Operator’s Manual
13 Troubleshooting
0x30100 Optical system
working voltage
abnormal
PMT voltage
abnormal
Follow below instructions:
1. Tap the “Remove Error” button to
remove the error;
2. Switch off and then switch on the
instrument power;
3. If the error still exists after the
restart, contact our customer service
department.
0x30201 HGB blank voltage
abnormal
HGB blank voltage
abnormal
Follow below instructions:
1. Tap the “Remove Error” button to
remove this error;
2. If the error still exists, contact our
customer service department.
0x30103 Flow cell
contaminated
DIFF channel FS
blank voltage
abnormal
Follow below instructions:
1. On the instrument main unit
software, tap Menu - “Service” -
“Maintenance” - “Fluidics” to enter
the “Fluidics” maintenance screen,
and perform the daily probe cleanser
maintenance procedure;
2. Tap the “Remove Error” button to
remove this error;
3. If the error still exists, contact our
customer service department.
0x30104 Flow cell
contaminated
RET channel FS
blank voltage
abnormal
Follow below instructions:
1. On the instrument main unit
software, tap Menu - “Service” -
“Maintenance” - “Fluidics” to enter
the “Fluidics” maintenance screen,
and perform the daily probe cleanser
maintenance procedure;
2. Tap the “Remove Error" button to
remove this error;
3. If the error still exists, contact our
customer service department.
0x20203 Fan in the analyzer
faulty
Radiator fan in the
analyzer is blocked
Follow below instructions:
1. Check if the fan located on the back
of the analyzer main unit is stuck by
any foreign objects;
2. Tap the “Remove Error” button to
remove the error;
3. If the error still exists after restarting
the instrument, contact our customer
service department.
Error ID Error Message Description Solution