Users Manual Part 2

13 Troubleshooting
Operator’s Manual 13 - 17
0x99804 Front cover is open Front cover is open Follow below instructions:
1. Tap the “Remove Error” button to
remove this error;
2. If the error still exists, contact our
customer service department.
0x30108 Optical system
shielding box is
open
Optical system
shielding box is
open
Follow below instructions:
1. Close the Optical system shielding
box;\r\n2.Tap the “Remove Error”
button to remove this error;
2. If the error still exists, contact our
customer service department.
0x40001 System time error System time error Follow below instructions:
1. On the instrument main unit screen,
tap “Menu”- “Setup” - “Date/Time
Setup” to enter the “Date/Time
Setup” screen and set up the correct
system time;
2. Tap the “Remove Error” button to
remove this error; \r\n3.If the error
still exists, contact our customer
service department.
0x30300 Clog Aperture voltage
abnormal
Follow below instructions:
1. Aperture voltage abnormal.
2. Tap the “Remove Error” button to
remove this error. \r\n3. If the error
still exists, contact our customer
service department.
0x30301 Clog Aperture voltage
abnormal
Follow below instructions:
1. Aperture voltage abnormal. \r\n2.
Tap the “Remove Error” button to
remove this error.
2. If the error still exists, contact our
customer service department.
0x30302 Clog RBC sample
preparation
abnormal
Follow below instructions:
1. RBC sample preparation abnormal.
2. Tap the “Remove Error” button to
remove this error.
3. If the error still exists, contact our
customer service department.
Error ID Error Message Description Solution