Troubleshooting Guide

29
Shooting
videos/taking
photos
Failed to shoot videos or take
photos after the shutter button
is pressed
The battery power is low. Please
charge the battery.
The camera is not in the video/photo
mode. Set the camera to the correct
mode.
The camera is powered off. Please
restart your camera.
The SD card is out of memory.
Please delete unwanted files or
replace it with another SD card.
Power off
The camera turned off
automatically.
The battery is depleted.
Battery pack The battery pack has low power
The temperature is low.
The battery pack is depleted. Please
char
g
e the batter
y
p
ack.
Camera &
batter
y
The camera or battery is
overheat.
The camera has run for too long.
Photos The photos are blur. The exposure is insufficient.
Deleting File cannot be deleted. The file is being protected.
SD Card
The SD card cannot be
inserted.
The direction might be wrong.
Download/Trans
-fer
The photo or video cannot be
exported to a computer.
The setting is improper. Refer to "How
to enter computer mode".
The correct driver has not been
installed on the computer.
Install the drive before exporting files.
Safety instructions