User Manual

27
Problem
Can't be powered
on
Black screen
of death
Potential cause
Incorrect batter y installation/
low power
Under P ower-saving mode/
low power
Solution
Install the battery according to the
manual/get the battery fully charged
Reboot the camera /get battery
recharged
Can't take pictures
or videos
Memory card speed is to o low
Memory card with protection
Memory card isn't formatted
before use
Format the memory card
Use class10 or faster memory card
Cancel the protection of memory
card
Lens is dirty or foreign body
on it
Card protection
The memory card format is
wrong/memory card damaged
The memory card is not
qualified
White balance/effect/exposure
features has wrong setting.
Clean the lens with a special soft
cloth and keep it clean
Cancel to protect the card
Format/replace the memory card
Use qualified memory card
Set the right feature, if do not
know, reset it.
Picture/video is
obscure
Prompt memory
card error
Suddenly
shut d own
Picture/video is
obscure
The remote
control doesn't
work
External microph-
one can not work
Abnormal
connection to PC
Videos doesn't
play fluently
The camera receive window
is blocked
No power
The distance is too long
External microphone has
no battery or battery has not
power
With wrong connect
External microphone has
wrong feature
Wrong connection/USB cable
is damaged
Computer configuration is low
Remove the cover
Use sufficient power battery
Use the remote in specified range
Reload enough power battery
Connect it right.
Use right feature microphone
Connect again or change another
cable
Use a qualified computer
4.2Common problems and solutions
4 Appendix