User's Manual

FAQ
1. What should we do when the smart phone cann
,
t connect to the
pet feeder?
1). Check whether the pet feeder breaks down.
Check the status of power indicator. In normal situation, the “Power”indica-
tor is on and “Link”indicator flashes.
2). Check the WIFI signal from the pet feeder.
Search for WIFI signal from the pet feeder with our phones to confirm
whether there is a WIFI signal such as “PETWANT_XXXXXX”.
3). Unload the APP and reload it.
Please make sure to authorize the APP to get an access to the position
information and network during the APP installation.
Please operate according to the above procedures. Note: Please enter the
correct WiFi passwords. Please contact customer services when there are
still problems.
1). Check the food outlet of the pet feeder. When the food outlet is blocked,
the ALARM indicator will flash.
2). Check whether the motor is jammed by pet food.
2. Sometimes the phone with android system can connect
“ PETWANT_xxxxxx” automatically, sometimes it does not work,
how to deal with this situation?
There may be SSID around which may cause interference to the connection
to Pet Feeder WIFI. We could enter “phone setting” option to connect it
manually.
3. Why does not the timed feeding go on smoothly?
It usually needs to take about 3 minutes for the setting data on the APP to
upload to the server.
4. Why does the feeding time have to be more than 3 minutes later
than the current time then the pet feeder can work accordingly ？