Quick Start Guide
13 English
Important Notes on Rechargeable Battery Usage Troubleshooting
Camera Is Not Powering on
Failed to Scan QR
Code on the Phone
UĶǔŲƵƙĐóŤĞƙóŃơŦŲƭƭƵƙŦŃŦķŲŦɏƖśĞóơĞ
óƖƖśǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍtóŘĞơƵƙĞƭľĞƖŲǎĞƙơǎŃƭĐľŃơƭƵƙŦĞėŲŦɔ
ɍ!ľóƙķĞƭľĞďóƭƭĞƙǔǎŃƭľó(!ȔÝɚȑƖŲǎĞƙ
óėóƖƭĞƙɔÞľĞŦƭľĞķƙĞĞŦśŃķľƭŃơŲŦɏ
ƭľĞďóƭƭĞƙǔŃơĶƵśśǔĐľóƙķĞėɔ
UĶƭľĞơĞǎŲŦɘƭǎŲƙŘɏƖśĞóơĞĐŲŦƭóĐƭ©ĞŲśŃŦŘ
Support ľƭƭƖơɎɚɚơƵƖƖŲƙƭɔƙĞŲśŃŦŘɔĐŲŤɚɔ
UĶǔŲƵĐóŦŦŲƭơĐóŦ¨©ĐŲėĞŲŦǔŲƵƙ
ƖľŲŦĞɏƖśĞóơĞƭƙǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍ©ĞŤŲǍĞƭľĞƖƙŲƭĞĐƭŃǍĞȊśŤĶƙŲŤƭľĞ
ĐóŤĞƙóśĞŦơɔ
• Wipe the camera lens with a dry
ƖóƖĞƙɚƭŲǎĞśɚƭŃơơƵĞɔ
Failed to Connect to WiFi During
Initial Setup Process
UĶƭľĞĐóŤĞƙóĶóŃśơƭŲĐŲŦŦĞĐƭƭŲÞŃHŃɏƖśĞóơĞ
ƭƙǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍ¦śĞóơĞŤóŘĞơƵƙĞƭľĞÞŃHŃďóŦėŃơȑɔȓIPǞ
ďĞĐóƵơĞƭľĞĐóŤĞƙóėŲĞơŦŲƭơƵƖƖŲƙƭȔIPǞɔ
• Ensure that you have entered the correct
ÞŃHŃƖóơơǎŲƙėɔ
• Put the camera closer to your router to
ĞŦơƵƙĞóơƭƙŲŦķÞŃHŃơŃķŦóśɔ
ɍ!ľóŦķĞƭľĞĞŦĐƙǔƖƭŃŲŦŤĞƭľŲėŲĶƭľĞÞŃHŃ
ŦĞƭǎŲƙŘƭŲÞ¦ȑɲ¦±hɚÞ¦ɲ¦±h
ɦơóĶĞƙĞŦĐƙǔƖƭŃŲŦɧŲŦǔŲƵƙƙŲƵƭĞƙŃŦƭĞƙĶóĐĞɔ
• Change your WiFi SSID or password and
• Vary the distance between your cameraand
the mobile phone so that the camera
ĐóŦĶŲĐƵơďĞƭƭĞƙɔ
ɍ¾ƙǔƭŲơĐóŦƭľĞ¨©ĐŲėĞƵŦėĞƙơƵȆĐŃĞŦƭ
śŃķľƭŃŦķɔ
UĶƭľĞơĞǎŲŦɘƭǎŲƙŘɏƖśĞóơĞĐŲŦƭóĐƭ©ĞŲśŃŦŘ
±ƵƖƖŲƙƭľƭƭƖơɎɚɚơƵƖƖŲƙƭɔƙĞŲśŃŦŘɔĐŲŤɚɔ
14English
©ĞŲśŃŦŘƙķƵơȑ1ŃơŦŲƭėĞơŃķŦĞėĶŲƙȑȓɚȖĶƵśśĐóƖóĐŃƭǔƙƵŦŦŃŦķŲƙóƙŲƵŦėɲƭľĞɲĐśŲĐŘśŃǍĞ
ơƭƙĞóŤŃŦķɔUƭʀơėĞơŃķŦĞėƭŲƙĞĐŲƙėŤŲƭŃŲŦĞǍĞŦƭơóŦėƙĞŤŲƭĞśǔǍŃĞǎśŃǍĞơƭƙĞóŤŃŦķŲŦśǔ
ǎľĞŦǔŲƵŦĞĞėŃƭɔjĞóƙŦƵơĞĶƵśƭŃƖơŲŦľŲǎƭŲĞǓƭĞŦėƭľĞďóƭƭĞƙǔśŃĶĞŃŦƭľŃơƖŲơƭɎ
https://support.reolink.com/hc/en-us/articles/360006991893
Ȑɔ!ľóƙķĞƭľĞƙĞĐľóƙķĞóďśĞďóƭƭĞƙǔǎŃƭľóơƭóŦėóƙėóŦėľŃķľɲƘƵóśŃƭǔ(!ȔÝɚȘÝďóƭƭĞƙǔĐľóƙķĞƙ
Ųƙ©ĞŲśŃŦŘơŲśóƙƖóŦĞśɔ(ŲŦŲƭĐľóƙķĞƭľĞďóƭƭĞƙǔǎŃƭľơŲśóƙƖóŦĞśơĶƙŲŤóŦǔŲƭľĞƙďƙóŦėơɔ
ȑɔ!ľóƙķĞƭľĞďóƭƭĞƙǔǎľĞŦƭĞŤƖĞƙóƭƵƙĞơóƙĞďĞƭǎĞĞŦȏˆ!óŦėȓȔˆ!óŦėóśǎóǔơƵơĞƭľĞďóƭƭĞƙǔ
ǎľĞŦƭĞŤƖĞƙóƭƵƙĞơóƙĞďĞƭǎĞĞŦɲȑȏˆ!óŦėȕȏˆ!ɔ
ȒɔhĞĞƖƭľĞű ĐľóƙķŃŦķƖŲƙƭėƙǔɏĐśĞóŦóŦėĶƙĞĞŲĶóŦǔėĞďƙŃơóŦėĐŲǍĞƙƭľĞű ĐľóƙķŃŦķƖŲƙƭ
ǎŃƭľƭľĞƙƵďďĞƙƖśƵķǎľĞŦƭľĞďóƭƭĞƙǔŃơĶƵśśǔĐľóƙķĞėɔ
ȓɔ(ŲŦŲƭĐľóƙķĞɏƵơĞŲƙơƭŲƙĞƭľĞďóƭƭĞƙǔŦĞóƙóŦǔŃķŦŃƭŃŲŦơŲƵƙĐĞơɏơƵĐľóơȊƙĞŲƙľĞóƭĞƙơɔ
Ȕɔ(ŲŦŲƭėŃơóơơĞŤďśĞɏĐƵƭɏƖƵŦĐƭƵƙĞɏơľŲƙƭɲĐŃƙĐƵŃƭƭľĞďóƭƭĞƙǔɏŲƙėŃơƖŲơĞŲĶƭľĞďóƭƭĞƙǔŃŦǎóƭĞƙɏ
ȊƙĞɏŤŃĐƙŲǎóǍĞŲǍĞŦơóŦėƖƙĞơơƵƙĞǍĞơơĞśơɔ
ȕɔ(ŲŦŲƭƵơĞƭľĞďóƭƭĞƙǔŃĶŃƭķŃǍĞơŲȅóŦŲėŲƙɏķĞŦĞƙóƭĞơľĞóƭɏďĞĐŲŤĞơėŃơĐŲśŲƙĞėŲƙėĞĶŲƙŤĞėɏ
ŲƙóƖƖĞóƙơóďŦŲƙŤóśŃŦóŦǔǎóǔơɔUĶƭľĞďóƭƭĞƙǔŃơďĞŃŦķƵơĞėŲƙĐľóƙķĞėɏƙĞŤŲǍĞƭľĞďóƭƭĞƙǔ
ĶƙŲŤƭľĞėĞǍŃĐĞŲƙƭľĞĐľóƙķĞƙŃŤŤĞėŃóƭĞśǔɏóŦėơƭŲƖƵơŃŦķŃƭɔ
ȖɔśǎóǔơĶŲśśŲǎƭľĞśŲĐóśǎóơƭĞóŦėƙĞĐǔĐśĞśóǎơǎľĞŦǔŲƵķĞƭƙŃėŲĶƭľĞƵơĞėďóƭƭĞƙǔɔ