Users Manual Part 1

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Before updating your phone
Updating your phone may result in a loss of saved data depending on the condition of your
phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information
before updating your phone firmware.
Back up all data prior to update
To back up your Gmail information:
1. From home, swipe up to access Apps, and tap Settings .
2. Tap Accounts > Google.
3. Tap Account sync.
• If the Account sync option is already on, the switch will be to the right in the on position.
• If the Account sync option is off, slide the switch to the right so it is in the on position.
To back up your Exchange Mail information:
1. From home, swipe up to access Apps, and tap Settings .
2. Tap Accounts > Exchange > Sync now.
3. Tap the sync icon within the corporate account field to reveal the account’s synchronization
settings screen.
4. Toggle the onscreen checkmark to manually synchronize the desired parameters (Contacts
or Calendar).
To back up stored text messages:
1. From home, swipe up to access Apps, and tap Messages .
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options
context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number.
Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, swipe up to access Apps, and tap Play Store .