Safety Information

Safety Information
Safety Information
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Implementation of the Warranty
If your product is faulty under normal conditions
of use and maintenance, in order to benefit
from the present warranty, please contact the
WIKO support center via our website (http://
www.wiko.us) or by calling [phone]. The
WIKO support center will then provide you with
instructions on how to return the product for
support under warranty.
Warranty exclusions
WIKO guarantees its products against material,
design and manufacturing defects. The Warranty
does not apply in the following cases:
1. Normal wears and tears of the product
(including on camera lenses, batteries
and screens) requiring periodic repair and
replacement.
2. Defects and damages due to negligence,
to the product being used other than in a
normal and customary manner, to the non-
compliance with the recommendations
of the WIKO’s user guide, to an accident,
regardless of the cause. Instructions for use
and maintenance of the product can be found
in the WIKO’s user guide.
3. The opening, unauthorized disassembly,
modification being carried out or repair of the
product by the end user or by persons or by
service providers not approved by WIKO and/
or with spare parts not approved by WIKO.
4. Use of the product with accessories,
peripherals and other products whose type,
condition and/or standards do not meet the
WIKO’s requirements.
5. Defects associated with the use or connection
of the product to equipment or software
not approved by WIKO. Some defects may
be caused by viruses due to unauthorized
access by yourself or by a third party
service, computer systems, other accounts
or networks. This
unauthorized access may
take place through hacking, misappropriation
of passwords or various other means.
6. Defects and damage due to the exposure
of the product to humidity, extreme
temperatures, corrosion, oxidation, or to any
spillage of food or liquids, chemicals and
generally any substance likely to alter the
product.
7. Any failure of embedded services and
applications that have not been developed by
WIKO and whose functioning is the exclusive
responsibility of their designers.