User's Guide

52
Problem Possible solutions
Forgot the
password to the
Wi-Fi network
The default password to your Wi-Fi network can be
easily found on the mobile hotspot’s Wi-Fi Info details
screen, see “Wi-Fi Info screen” on page 15.
If you need to change your Wi-Fi password, see
“Changing Wi-Fi network name and password” on
page 22.
If you have changed the login and have forgotten the
new one, you must restore the device to the factory
default settings. Using a narrow object, such as a
paperclip or ballpoint pen, press and hold the Factory
reset button located at the bottom of your mobile
hotspot for ve (5) seconds. You may then log in using
the default login password shown on your mobile
hotspot’s Wi-Fi Info details screen.