Product Diagram

TROUBLESHOOTING:
P-09
Problem Solution
The food doesn't come
out after set
1. Please be sure to fill in with dry food kibble size should range from 2-10mm / 0.07-0.4in in
diameter;
2. Check whether anything unexpected are there - disassemble the food storage box and check the
outlet grid;
3. Check whether the power is connected or out of plug;
4. Please be sure if you have set a wrong plan, or the timing is delayed.
can't disassemble the
food storeage box
Please check if anywher is stuck by anything or food grain(s).
Food volume for each
portion is not the same
There is a tolerance by 5% in each food grid due to the grain pouring and storing.
can't set the feeder on
my mobile
Wrong account and password format - Use only number and letter for username and password.
Feeder appears
disconnected from WiFi
Weak disconnection - Please check that the distance between your feeder and router is no more
than 10m/ 33ft, and no walls or too many obstacles between them. Otherwise the WiFi network
would be weak decrease connection signal.