User's Manual

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IV. Troubleshooting and Maintenance
Failure
The Reason
The Solution
Remote control
malfunction
1. Low battery
2. The metal sheet of the battery compartment is in
poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type with
technical parameters
Door sensor
failure
1. Low battery
2. The metal sheet of the battery compartment is in
poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
5. The door sensor transmitter and the magnet are
installed too far
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type with
technical parameters
5. Install the door sensor transmitter and the
magnet close to each other
Motion Detector
failure
1. Low battery
2. The metal sheet of the battery compartment is in
poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
5. Incorrect angle
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type with
technical parameters
5. Adjust the installation angle
Security panel
does not alarm
1. The security panel is not armed
2. Improper installation of accessories, too far away
from the panel
3. The accessory code does not match the panel
1. Arming the panel
2. Adjust the position of accessories
3. Re-pair with the panel
The signal
distance of the
panel receiving
accessories
becomes shorter
1. The main power is disconnected, and the backup
power is insufficient
2. There is interference from similar products nearby
3. The panel receiving module is faulty
1. Check the power supply and restore the
power supply
2. Check the source of interference and remove
it
3. Contact customer service for repair