Instruction Manual

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For any inquiries with products, please feel free to contact us,
we will respond within 24 hours.
E-mail: [e-mail]
1. Do I have to keep this photo frame plugged all the time?
Yes, you have to keep it plugged in to keep the frame on as it has no built-in battery.
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videos, receive user requests and software updates. Other than that, the frame
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the list, move your frame closer to your router or restart your frame, wait for seconds
and check it again. Also you could try to share your smartphonts' hotspot to check.
4. Can this frame be hanged on the wall?
You can hang it on the wall by the wall mount hole on the back.
5. Can I place the frame in portrait or landscape position?
It can be positioned landscape or portrait after the Auto-rotate setting is on.
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Frame ID is a 10-digitseries number which canbe found in your frame.
7. Why I cannot bind my frame via App?
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“Bind your frame with App” to bind the frame, if you are non-frame owner, please
follow the instructions “Invite others to bind your frame with App” to bind the frame.
8. How do I unbind an account?
If you would like to unbind an App account, please go to the My Friends menu and
click the bound user you want to delete, you will see there is an option for deleting
user.