User's Manual

Troubleshooting
18
1.The tablet will not turn on.
The tablet may need to be recharged. Insure that the AC adaptor is plugged-in correctly, and allow
the tablet to charge.
If you are aware that the tablet is charged, try resetting it by pressing the RESET button.
2.There is no sound in the earphones.
The volume may be set to”0". Adjust the volume accordingly.
Check the volume of the file you are attempting to play.
Confirm that the earphones are properly connected to the tablet.
3.The incorrect Ianguage is being displayed.
To set the language you wish displayed. Go to Settings, then Language & input(under
PERSONAL), and select Language. Select the language you would prefer displayed.
4.Files will not download from my computer.
Make sure you have the proper cable connection between the tablet and computer.
Check to see if the tablet has enough memory to store the file you would like to download. Go to
Settings, then Storage(under DEVICE),and look under INTERNAL STORAGE for Available. Compare
the available amount of memory to the size of the file you’re attempting to download.
5.Tablet will not play some video and/ or audio files.
The tablet will not play audio files that are copy-protected.If should, however, play files you have
purchases from Google Play or other such online store.