Instruction manual

Introduction

RF-20A/20Axs

Warranty and After-Sales Service

Warranty 1. Period:

Please consult your Shimadzu representative for information about the period

of this warranty.

2. Description:

If a product/part failure occurs for reasons attributable to Shimadzu during the

warranty period, Shimadzu will repair or replace the product/part free of

charge. However, in the case of products which are usually available on the

market only for a short time, such as personal computers and their

peripherals/parts, Shimadzu may not be able to provide identical replacement

products.

3. Exceptions:

Failures caused by the following are excluded from the warranty, even if they

occur during the warranty period.

1) Improper product handling

2) Repairs or modifications performed by parties other than Shimadzu or

Shimadzu designated companies

3) Product use in combination with hardware or software other than that

designated by Shimadzu

4) Computer viruses leading to device failures and damage to data and

software, including the product's basic software

5) Power failures, including power outages and sudden voltage drops,

leading to device failures and damage to data and software, including the

product's basic software

6) Turning OFF the product without following the proper shutdown procedure

leading to device failures and damage to data and software, including the

product's basic software

7) Reasons unrelated to the product itself

8) Product use in harsh environments, such as those subject to high

temperatures or humidity levels, corrosive gases, or strong vibrations

9) Fires, earthquakes, or any other act of nature, contamination by

radioactive or hazardous substances, or any other force majeure event,

including wars, riots, and crimes

10) Product movement or transportation after installation