Use and Care Manual

Refund Policy
No credits will be issued on incorrect sales price. No refund check will be issued on sale items.
Cleaning/Maintenance – Wood
Dust with a soft cloth. Clean with water and a soft brush, and let air dry. As with all wood products, your furniture will
need occasional care to keep it looking new, and to prevent premature weathering and deterioration.
1 Year Limited Warranty – Wood
Shine Company warranties to the original purchaser for a period of one year of residential and commercial use starting
from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the furniture
components.
Specifically excluded from this warranty, Shine Company shall not be liable for neglect of necessary care; improper
assembly or handling of products, abnormal use of products, the application of paint, varnish, or other chemical coating,
abuse of hardware caused defects by their assembly, unexpected acts of nature (fire, flood, lightning, ice, earthquake,
acts of God, hurricanes, tornadoes, tropical storms, and any damage caused by wind over which Shine Company has no
control). This warranty specifically excludes coverage for fading, color change or color match on any group settings due
to environmental condition. The warranty does not cover wear and tear effects on the furniture under normal use.
The original purchaser is responsible for providing proof of purchase and a written description of the defect. Three
possible solutions are (1) replacement of the defective merchandise, (2) replacement of defective component, or (3)
authorization repairs by a third party. If the product is not returned within 30 days of shipped date, the customer is
responsible for all shipping and transportation costs associated with their claim.
Disclaimer
Our quality cedar wood is kiln dried before they are made into furniture for outdoor use. Cedar’s natural resistance to
moisture, decay, and insect damage make it the ultimate choice for interior or exterior use.
We use polyurethane outdoor paint for our cedar wood furniture. However, like all paints, natural weathering and
cracking is to be expected. These factors do not constitute a reason to reject the product because it does not affect the
structural integrity of the furniture. When properly maintained and finished, cedar will supply you its splendor and
beauty for many decades.
All products are subject to slight variations in color, shape or size due to manufacturing process.
Shine company, Inc. cannot be held responsible or liable for any inconvenience, damage, loss or injury due to
possession, use or misuse of our products. Customers are solely responsible for ensuring the safety of any person or
persons utilizing the furniture regardless of age while using, storing, holding, or owning our products.
Shine Company, Inc. reserves the right to change or modify Terms and Conditions at any time without notice.
These Terms and Conditions as written on January 1, 2018, supersede all previous Policies and Procedures.
Shine Company appreciates your business and continued support.