Spa Operator’s Guide Includes Installation, Operation, Maintenance and Safety Information NOTE SAVE THESE IMPORTANT SAFETY INSTRUCTIONS This manual contains important safety, operating, and installation instructions - read before installing or operating spa.
OWNER’S INFORMATION DEALER IMPRINT AREA Dear Spa Owner: Congratulations on your purchase of a new spa. You now possess the ultimate passport to tranquility - a daily vacation at home, ready and waiting for you in your own backyard! We want you to enjoy your spa. Many hours of research have gone into the design of your spa to ensure the ultimate in hydrotherapy and relaxation. Only the highest quality components have been used to ensure years of trouble free operation.
TABLE OF CONTENTS TABLE OF CONTENTS ....... 2-3 SAFETY INSTRUCTIONS ... 4-5 • Warnings • Dangers IMPORTANT SAFETY INSTRUCTION ..................... 6-16 • Read and Follow BASIC INFORMATION ........ 17 NORTH AMERICAN ELECTRICAL REQUIREMENTS................. 18 EUROPEAN ELECTRICAL REQUIREMENTS................. 19 WIRING DIAGRAM (XM) ..... 20-24 • Wiring Connections • Wiring Configurations WIRING DIAGRAM (XE / S-CLASS)....................
TABLE OF CONTENTS GENERAL XE / S-CLASS TOPSIDE CONTROLS......... 46 GENERAL XM TOPSIDE CONTROLS......... 47 GENERAL XE / S-CLASS DIAGNOSTIC MESSAGE .... 48 GENERAL XM PACK DISPLAY DIAGNOSTIC MESSAGE .... 49-50 CINEMA REMOTE CONTROL SYSTEM ............ 51 • Programming TROUBLESHOOTING ......... 52-53 NOTES ................................. 54-56 WARRANTY SUMMARY ..... 56 • Disclaimer • Safety Sign • Spa Manufacturer This Operator’s Guide utilizes the following symbols to emphasize particular information.
WARNING/CAUTION TAGS DIAGRAM ������� �������������������������� ����������������������� ��������������������� ������������������������ ���������� ���������������� ��������������������������� ���������������������� ������������������������ ����������������� ������������������������� ������������������������ �������������� �������� ������������������������� �������������������� ��������������������� ATTENTION KEEP FROM HEAT FAILURE TO DO SO WILL RESULT IN VOID OF WARRANTY.
WARNING/CAUTION TAGS DIAGRAM ������� �������������������������������� ���������������������������������������������������������� ������������������������������ ���������������������������������������������������������������������������� ����������������������� ��������������������������������������������������������������������������� ������������������������������������� ����������������������������������������������������������������������� �������������������� �������������������������������������������
SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa. Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
IMPORTANT SAFETY INSTRUCTIONS WARNING! When installing and using this electrical equipment, basic safety precautions should be followed, including the following: 1) READ AND FOLLOW ALL INSTRUCTIONS WARNING - To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2) DANGER - RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 5) DANGER - 6) WARNING. Install the spa so that water can be easily drained To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS WARNING - TO REDUCE THE RISK OF INJURY: (CONT.) • Since excessive water temperatures have a high potential for causing fetal damage during early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 100˚ F (38˚ C). • Excessive water temperature can be dangerous. The water in the spa should never exceed 104˚ F (40˚ C).
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS WARNING - TO REDUCE THE RISK OF INJURY: (CONT.) WARNING! HYPERTHERMIA Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6˚ F.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 8) READ AND FOLLOW ALL INSTRUCTIONS WARNING - The use of alcohol, drugs or medication can greatly increase the risk of hyperthermia in hot tubs and spas. • The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 13) CAUTION - RISK OF ELECTRIC SHOCK. Replace components only with identical components. NOTE - The CD player controls are not to be operated while inside the spa. 14) WARNING - PREVENT ELECTROCUTION. Do not connect any auxiliary components (for example, additional speaker, headphones, additional audio/video components etc.) to the system. These units are not provided with an outdoor antenna.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS DANGER - RISK OF ELECTRIC SHOCK. CONT. 17) Do at least two lugs marked “Bonding Lugs” are provided on the external surface or on the inside of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the spa to these terminals with an insulated or bare copper conductor not smaller than No. 4 AWG.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING: Children should not use spas or hot tubs without adult supervision. WARNING: Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment. WARNING: People using medications and/or having an adverse medical history should consult a physician before using a spa or hot tub. WARNING: People with infectious diseases should not use a spa or hot tub.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING: Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub. WARNING: Water temperature in excess of 98.6 F (38 C) may be o o injurious to your health. WARNING: Before entering the spa or hot tub measure the water temperature with an accurate thermometer. WARNING: Do not use a spa or hot tub immediately following strenuous exercise.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F (37°C). The symptoms of hyperthermia include drowsiness, lethargy, and an increase in the internal temperature of the body.
BASIC INFORMATION Congratulations on the purchase of your new spa. Our goal is to provide you with a warm and relaxing spa which incorporates a soothing water massage. In order to maximize the pleasure of your spa, you will need to understand how it works. The following operating and maintenance instructions are very important and must be followed carefully. With proper care and maintenance your spa will provide you with years of satisfaction with minimum effort.
NORTH AMERICAN ELECTRICAL INSTALLATION REQUIREMENT’S HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire incorrectly sized, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components. Any of these conditions may be unsafe and will void the warranty.
EUROPEAN ELECTRICAL INSTALLATION REQUIREMENT’S HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire incorrectly sized, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components. Any of these conditions may be unsafe and will void the warranty.
����������� (XM.ce) WIRING CONNECTIONS Electrical Wiring ������������������ Case 1 The installation of electrical circuit jumpers is needed in certain input ����������� ������ supply configurations. ������ Use uncut jumper as supplied in the case of an input supply wiring, ������������������������������� ������������������������������� ����������������� � single-phase 1 x 230 VAC (32 A max).
�������� (XM.
������ (XM) WIRING CONNECTIONS �������� Powering up the unit ����������� Bonding lug Make sure all accessories are linked to the bonding connector and connected to the pack.�������������������������� ������������������������������ ����������������������� �������������������������� ������������������������������ ������������������������ Make sure the spa pack door is closed. ����������������������� �������� ������������������������� Turn on the breaker.
SPA (XM) CONFIGURATION Description � Select button is used to access the phase configuration setting menu (short press) as well as the low level programming menu (press and hold for 5 seconds). Subsequent presses will save changes and display the next option available or exit automatically if it was the last one. Use change button to change the parameters displayed. NOTE! Note: This procedure has to be performed after every learning mode. Setting the learning mode The in.
���������������������������������������������������������������������������� ������������������������������������������������������LL��������������� ���������������������������������������������������������������������� SPA (XM) CONFIGURATION ����������������������������������������������� � ��������������������������������������������������������������������������� B2 Programming the XM for different configurations �������������������������32������������������������������������������ Check water level, make
SPA (XE / S-CLASS) WIRING DIAGRAM THE DIAGRAM IS INTENDED FOR THE XE / S-Class PACK SYSTEM Wiring Requirements • 2-Hots, 1-Neutral, 1-Isolated Ground • 0-40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor • Over 40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor (Check your local electrical codes for 60 Amp GFCI circuits for correct wire size for some areas vary) Factory Recommended G.F.C.I.
SPA (XE / S-CLASS) WIRING DIAGRAM ���� ����� ���������� ���������� ���������� �������� �� �������� �� �� �� � �������������������� �� � �� �� �������������������� 230 VOLT 60HZ/most common ���������������������������� ������������������ � � �� �� � � �� �� Neutral Bar White Pigtail ����������������������������������� White Pig tail Ne utral Bar ����������� ������������������������������������������������������������������������ ����������� 120 Volt 60 Hz / Select models w/120volt
SET-UP & DELIVERY GUIDELINES GETTING READY FOR DELIVERY & SET-UP OF YOUR NEW SPA SURFACE AND PAD REQUIREMENTS Your new portable spa must be placed on a uniformly firm, flat, and level surface. A concrete pad 3 inches thick is best. If your spa is located near sprinklers, adjust or cap them so they do not hit the siding of the spa. BALCONIES AND DECK REQUIREMENTS • Decking must be constructed to support 85 pounds per square foot. • Balconies must be constructed to meet current state and local codes.
SET-UP & DELIVERY GUIDELINES GETTING READY FOR DELIVERY & SET-UP OF YOUR NEW SPA GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION Installing your spa indoors creates an extremely different set of considerations. Here again, with proper planning, no matter what room your spa goes in, it will be your favorite room. • Work with your spa dealer and contractor to insure all local building, electrical and plumbing codes are met.
SET-UP & DELIVERY GUIDELINES Electrical Requirements • (NA) Your 220 Volt spa pack will require a double pole 60 amp dedicated GFCI, ground fault circuit breaker. (refer to page 26) • (EU) Your 230 Volt spa pack will require a dedicated GFCI, ground fault circuit breaker. (refer to page 22) Caution: Connect only to a circuit protected by a class A ground fault circuit interrupter. • Extension cords are not to be used in conjunction with operation of the spa.
GENERAL PRE-OPERATION INSTRUCTIONS Priming Pump For Electric Packs The power pack system is located under the skirting. The equipment can be serviced by simply removing the door. The door is located on the side of the spa where three panels are located, usually on the side of the spa with the lounger, or the side where the topside control panel is located. It is important to make�������������������� sure that all of the air is out of the pump(s) before ��������������������������������������� operating.
For Page 12 FILTER LOCATION ��� ��� Dual Filter Location ����������� NEW For Page 14 ��� To open Single Filter Location Filter assembly # 12999 To open To open Filter element # 13079 To open Threaded connector Filter assembly # 12999 Filter assembly # 12999 Filter element # 13079 Filter assembly # 12999 Filter element # 13079 Threaded connector Filter element # 13079 Threaded connector Sec1:31 Spa Operator’s Guide Threaded connector
For Page 14 For Page 20 FILTER MAINTENANCE Filtration starts as soon as water flow is steady through the filter. The filter cartridge removes body oil and debris from the spa water, as they can cause flow resistance. A dirty cartridge will decrease flow and may prevent the spa from heating properly. Therefore, regular filter cleaning is essential. Cleaning and Replacing Filter Cartridge Your spa filter(s) have been designed for quick and easy maintenance.
SPA TERMINOLOGY ����������������� JETS: Your new spa features a variety of jet styles. All jets regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage. ����������� WATER DIVERTER VALVE The water diverter valve controls the output of the pump(s) water flow to either side of the spa. It will provide even water flow to all jets if left in the half way position.
SPA TERMINOLOGY FOUNTAIN JET CONTROL If your spa is equipped with optional fountain jets, they are controlled with a fountain jet control. Turning the fountain jet control full counterclockwise ����������������� will turn the fountain jet on full power, while turning full clockwise will turn ���������������� the fountain jet off. ���������������� WATERFALL CONTROL If your spa is equipped with waterfalls, they are controlled with a mini ����������������� diverter valve.
SPA TERMINOLOGY EQUIPMENT ACCESS PANEL: This are located behind the side panel below the topside control panel, this area houses the major components responsible for the spas operation. The components include the pumps, heater, control panel box, ozonator, and led light system (if applicable). Pump and equipment placement may vary by model. � �� � �� ACCESS PANELS These are located on all four sides of the spa. All of the panels are removable should service be required.
SPA TERMINOLOGY DRAINING YOUR SPA Because your spa holds a relatively small amount of water, contaminants such as body oil, perspiration, dirt, hair, etc., may become quite concentrated. For this reason, the water should be drained and replaced every three months depending on use. • Turn off power at the breaker. • Hook up a garden hose to the hose bib located on the exterior drain of the cabinet. To access the hose bib, pull the cap out and turn counter clock wise to remove the cap.
SPA TERMINOLOGY WEIR GATE The weir gate is the horizontal door located in front of the filters that trap debris in the filter area. For Page 15 SPA LIGHT Your spa light is designed for safety and is located in the interior wall of your spa. The on/off switch is located on the topside control panel. OR SPA HEATER This element is an electric heater housed in a stainless steel tube. It is thermostatically controlled and equipped with a high-limit temperature safety shut-off sensor.
SPA TERMINOLOGY GATE VALVES Are installed for shut off/on water supply from heater or pump for service. For normal spa operation valves should be in the open position (handle extended is open). Open Closed MAIN PUMP This produces water flow through heater and main jets. Also used for filtration. Can be controlled as desired by pressing the pump or pump 1 button on your topside control panel. Refer to quick reference card for filtration frequency and duration.
SPA WATER MAINTENANCE Cleaning Your Spa Water You need to keep your spa clean and ready to use. When you enter your spa, you bring in as much contamination as 50 people would in a normal size swimming pool. Because your spa is such a small, enclosed environment, it needs to be a sanitary place. We accomplish this with a simple three step process: 1) Balance 2) Filtration 3) Sanitation The water that comes from your tap at home is fine for showers or bathing, because it is drained immediately after use.
SPA WATER MAINTENANCE Filling Spa With Water When filling the spa, use 2 ounces of SODIUM BROMIDE to create a bromide reserve. When using BROMINATING TABLETS in a floating dispenser, two to three tablets will treat up to 500 gallons of water. For a chlorine system, use CHLORINATING GRANULES (1/2 oz. per 500 gallons). Once the spa has been filled to the correct level and pumps are primed and running add: 1) STAIN & SCALE REMOVER- This prevents staining, rust and corrosion, caused by metals in the source water.
SPA WATER MAINTENANCE Problem Possible Cause Total alkalinity in high range. Cloudy Water/Haze Foam Action Add alkalinity decreaser (acid). Target 100. pH too high or too low. Sprinkle or pour pH adjuster. Too little sanitizer in water. Test and adjust pH & sanitizer to range. Fine particles won’t filter out. Add flocculant to skimmer, run pump, then remove & clean filters. Circulation Restricted Pump sucking air. Check skimmer basket; clean. Make sure intakes are open. Filter dirty.
SPA WATER MAINTENANCE Problem Staining Odor Possible Cause Action Possible algae: yellow-green. pink, brown, or black. Treat with algaecide. Worse cases, tetrborates. Minerals such as copper or iron making green or brown stains Add sequestering or chelating agent. Bromamines or chloramines from non-oxidized organic mater. Shock with non-chlorine oxidizer such as potassium peroxymonosulfate. Moldy dirty cover either inside or out. Clean cover both inside and out with diluted bleach.
WINTERIZING YOUR SPA WARNING! In areas of the country where the temperatures drop below 32° F, it is important to follow these directions: When winterizing the spa, we recommend putting RV antifreeze in the spa and running it before draining the spa. 1) If the spa is not going to be used, drain completely. Be sure all water is removed. Break or loosen unions at each end of pump to ensure water from pump area is removed. Remove pump freeze plugs if so equipped.
GENERAL SPA MAINTENANCE Proper Maintenance For Your Spa Cover 1) Use a soft broom to remove accumulation after every snowfall or ice storm. 2) Splash cool tap water on the hardware to free them if they become frozen shut. Household lubricating oil will keep the lock free, but apply carefully because it can damage the cabinet finish. 3) We recommend a good treatment with vinyl conditioner before the first snow or ice. If possible, treat during the winter too. 4) Monitor your water chemistry.
GENERAL SPA MAINTENANCE Proper Maintenance For Your Spa Pillows • Your spa pillows need to be rinsed periodically to remove any chemical residue. This should help to eliminate pillows becoming stiff and discolored. • If spa is not to be used for a period of time, pillows should be removed. Pillow life will be extended.
GENERAL XE / S-CLASS TOPSIDE CONTROLS TERMS Pump 1 Pump 1 Econo Pump 2 The Pump 1 button - press PUMP 1 on at low speed. Press a second time to turn pump on high speed. Press a third time to turn pump off. When at high speed, a built-in timer turns pump and when at low speed after 2 hours, Pumpoff 2 after 20 minutes Light unless manually deactivated first. The Pump 2 button - press PUMP 2 on. Press a second time to turn pump 2 off.
� �� � �� GENERAL XM TOPSIDE CONTROLS TERMS � � � Starting Light • Select light key to turn lights on. • Select light key again lights off. (120 minute built-in timer) Starting Pump 1 • Select pump 1 to turn pump 1 on. • Select pump 1 repeatedly to control pump 1 speeds. (20 minute built-in timer) Starting pump 2 • Select pump 2 to turn pump 2 on. • Select pump 2 once more to turn pump 2 off. (20 Minute built-in timer) Starting pump 3 • Select pump 3 to turn pump 3 on.
GENERAL XE TOPSIDE DIAGNOSTIC MESSAGE An Internal hardware error has been detected in in.xe. • Restart the spa pack and start and stop all pumps and blower. • If error reappears, replace in.xe spa pack. Water temperature at the heater has reached 119˚F. DO NOT ENTER SPA WATER!!! • Restart the spa pack. • If error persists, measure the temperature with a digital thermometer and compare. Its reading with temp. on the display. Make sure the temp. reading is lower than 119˚F.
GENERAL XM PACK DISPLAY DIAGNOSTIC MESSAGE A hardware error was detected in the in.xm pack Reset the spa pack by shutting the breaker off then on again, manually change the status of all the pumps and accessories. If the problem still persists, replace in.xm pack. The InXm’s internal temperature is too high Remove spa skirt and let system cool down. A system reset may be required to clear error. The Input voltage is too low Was this error present since 1st power-up of the in.
GENERAL XM PACK DISPLAY DIAGNOSTIC MESSAGE The high limit circuit is tripped. Usually, the kinetic heating protection or the current monitoring circuitry will shut down the heater before the error can occur. Add cold water to spa and let heater cool down. Reset spa pack using current breaker. Temperature probe defective. This error clears itself when the error condition is no longer present. Reset the breaker if the error is still there; replace the In.therm The ID number of the in.therm vs the In.
CINEMA REMOTE CONTROL SYSTEM TV, DVD, CD & Spa Remote Choose the source you would like to operate by pressing one of the four buttons marked TV, DVD, CD or SPA Codes DVD - 0037 CD - 0101 PROGRAMMING INSTRUCTIONS 1. Turn on device (eg. DVD) 2. Press the source button you wish to program (eg. DVD). 3. Press & hold the program button until the red LED light blinks twice. 4. Press & hold shift while keying the code that corresponds with the device (eg. 0037 for DVD). 5.
TROUBLE SHOOTING GUIDE No heat or heat too low Probable Cause #1 ............ Dirty filter. Action ................................ Remove filter cartridge and clean. Probable Cause #2 ............ Breaker at house off. Action ................................ Reset breaker at house. Breaker can appear to be on and one pole can be off. Turn breaker OFF then ON twice. Probable Cause #3 ............ Pump not primed. Action ................................ Refer to the section of this manual on pump priming.
TROUBLE SHOOTING GUIDE (CONT.) Spa is leaking Probable Cause #1 ............. Loose connection. Action ................................. Hand tighten all disconnects and fittings. Check joints and unions. Motor does not run Probable Cause #1 ............. No power to motor. Action ................................. Check power switches and circuit breakers. Check motor plug where plugged into control box. Probable Cause #2 ............. Pump jammed from foreign matter in impeller. Action .....................
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NOTES Sec1:55 Spa Operator’s Guide
NOTES Limited Warranty Summary Please refer to the warranty aard included with your product for complete warranty information. In order to receive prompt warranty service, you must register your spa - ask your dealer about registering. Spa provides a limited warranty to our customers. It applies to the spa structure, surface, plumbing, pumps, heater, blower, and controls.
Sec1:57 Spa Operator’s Guide
©2012 Spa Manufacturer. All rights reserved. Spas reserves the right to make product modifications and enhancements. Installer Company: Address: Phone: Warranty Submission Date: PLEASE ASK YOUR DEALER ABOUT REGISTERING YOUR WARRANTY Model: Serial Number: Equipment Pack: Color: Date of Delivery: Spa Manufacturer 1815 Milton Rd.
