User guide

Managing Calls Using Audio Controls
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ShoreTel IP Phone 930D Handset User Guide 35
Using Audio Controls
Audio controls include ring tone, handset, headset, and speakerphone volume, as well as mute.
Adjusting Ring Tone Volume
To adjust the ring volume, while the handset is on hook and the speakerphone is off, press + or - on the
volume button on the left side of the handset.
By pressing - repeatedly, you can turn the ringer volume off.
Adjusting Handset Volume
To adjust the handset volume, while the handset is off hook, press + or - on the volume button.
Adjusting Headset Volume
To adjust the headset volume, while the headset is plugged in and off hook, press + or - on the volume
button.
Adjusting Speakerphone Volume
To adjust the speakerphone volume, while the speakerphone is active, press + or - on the volume
button.
Muting an Active Call
To mute the active call, press the Mute button on the left side of the handset. This icon will appear in
the blue status bar at the top of the display .
To un-mute the call, press the Mute button again.
Options to Configure Your Handset
This section contains information about configurable options for your handset. You might need to use
ShoreTel Communicator or get help from your system administrator to use these features.
Changing Call-Handling Mode and Forwarding
Use ShoreTel Communicator to configure the modes and to set call forwarding destinations and
personal greetings.