User guide

7
Guide to Status Icons
Your ShoreTel IP phone offers icons to help indicate the operational state of
the device. The table below provides information about these icons, as well as
additional information about the LED colors and blink patterns associated
with the various operational states. LED color references apply only to the
IP560/560g models, which support three-color LED display for the custom
keys. Values shown in the table below apply to ShoreTel 6.1 (build
11.15.2603.0) and higher.
Icon
Blink
Icon
LED Color and
Blink Pattern
State
Call Appearance States
Off Idle
Orange
Steady on
Idle and DND
Off Idle and Message Waiting
Orange
Steady on
Idle, Message Waiting and DND
Green
Steady on
Off Hook
Green
Steady on
Active Call
Green
Steady on
Active Conference Call
Green
Steady on
Remote Hold
Green
1000ms on, 1000ms off
Offering Call
Orange
250ms on, 250ms off
Held or Parked Call or
Conference Call