Specifications

Configuring Users
ShoreTel 6.1 Administration Guide 10 – 33
Programmable Buttons
An administrator or user can change the functions associated with the custom buttons
on the BB24, IP100
1
, and IP212k, IP230, or IP530/560/560g phones. Users can create
shortcuts for operations that would normally require pressing two or three buttons to
accomplish the same task.
The action associated with the bottom button on an IP 530/560 could be configured to
speed-dial a particular extension or external number. The button above that could be
set to perform overhead paging, and so on. All of the custom buttons are configurable
except for the top-most button, which is permanently set to provide call appearance
information (i.e. ringing indicator and call timer information).
Users can keep track of which actions they perform on a regular basis and then
associate those actions with the custom buttons. Instead of having to dial a star code
(such as *14 for picking up the Night Bell) they can just press one button. See
Table 10-1 for supported functions.
Details:
•
After a function is assigned to a button, users can enter a label (up to five
characters on the IP 212k/230/530/560/560g and up to six characters on the IP
100 and BB24). The label appears on the LED display next to the custom button,
except on IP100 phones, where the label appears on the soft key.
• The system administrator can configure the custom buttons via ShoreWare
Director on behalf of a user, or he can enable permissions for an individual user so
that the user can modify the custom buttons on his own IP phone via the
telephone interface.
• The programmable button feature is supported on the IP 100 and IP 212k/230/
530/560/560g models but is not supported on the analog models or on the IP 210.
• The IP100 does not have custom buttons, but the soft keys can be configured (via
ShoreWare Director) in the same way that custom buttons are configured on the
other phones. IP 100 phones cannot be configured by the user. The buttons on
these phones must be configured by the system administrator.
1. The IP100 must be configured via Director and thus must be configured by an adminis-
trator and cannot be configured by a user.
Table 10-1 Supported Programmable Button Functions:
Function Parameter Comments
Barge In Extension or none
Bridged Call Appearance Extension or none
Call Appearance None Not supported on Button Box
Centrex Flash
a
None
Conference Blind Extension or external
number
Conference Consultative Extension or external
number
Conference Intercom Extension or none
Dial Mailbox Extension or none