Installation guide

Requirements for the ShoreTel SBE and SBE 100 Systems Server Requirements
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ShoreTel 14.2 Planning and Installation Guide 179
Table 35 lists the major differences between the features supported on the SBE, SBE 100, and the EE
systems.
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Table 35: Major differences between the features supported on SBE, SBE 100, and EE
Feature SBE SBE 100 EE
Sites 35500
Switches 5 7 500
Users (with extensions) 50 100 20,000
Telephones 50 100 20,000
Trunks 50 100 10,000
Simultaneous calls, extension-to-extension 25 50 10,000
Busy Hour Call Completion 500 1,000 100,000
DVS None 4 20
Integration with 3rd party PBX No No Yes
On-net dialing No No Yes
Voice mailboxes 100 120 20,000
simultaneous calls per server 10 25 254
AMIS No No Yes
SMDI - External voicemail No No Yes
SMDI - ShoreTel voicemail No No Yes
Service Appliance 100 (SA100) 1 2 5
SA100 audio/web/IM ports 50/30/50 100/60/100 256/300/128
Service Appliance 400 (SA400) No No Yes
Workgroups (groups, agents, supervisors) 50/50/50 100/100/100 256/300/128
ShoreTel Mobility clients 50 100 5,000
Note
 Both the SBE and the SBE 100 are available with a ShoreTel-provided server or a customer-
provided server. The Server supplied by the customer must meet the minimum server requirements
as indicated below.
 Both the SBE and the SBE 100 can be upgraded to the Enterprise Edition (EE).
 The SBE can be upgraded to the SBE 100; however, the Headquarters server must be at least
dual-core and have 4GB of RAM.