Installation guide

Upgrading Servers from Windows 2003 32-bit to Windows 2008 R2 32-bit or 64-bit ShoreTel Server Installation
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ShoreTel 14.2 Planning and Installation Guide 225
2. Under Sites, click a site to view.
3. Under Switch/Appliance, click the switch to view.
The Uboot version running on the switch is displayed as Boot ROM Version under Details.
Upgrading the Uboot Version
1. Telnet or SSH to the half-width switch (non V-switch).
2. Go to Shell.
3. Enter the command uboot_update on the CLI.
4. Reboot the switch after the update is complete.
Upgrading Servers from Windows 2003 32-bit to Windows
2008 R2 32-bit or 64-bit
The following procedure is required when upgrading the operating system to Windows Server 2008
SP2 (32-bit) or Windows Server 2008 64-bit R2 on a server that is running ShoreTel server software.
Be aware that after the ShoreTel software is installed on the server, the server is considered a
Telephony Appliance. As a Telephony Appliance, it does not adhere to the same policies, procedures,
or security as a data server.
1. Ensure that the server meets the hardware requirements as set forth in the Build Notes.
2. Disable a user's Active Directory setting (if enabled). This is an administrator's account into
Director.
3. Perform the upgrade during a time window that allows you between 3-8 hours. Systems with only
1-5 switches usually take anywhere between 1-3 hours. The time frame depends on the size of
your ShoreTel system.
Note
Do not turn off the unit during this process.
Note
Disable a user's Active Directory settings before proceeding with the upgrade process. If a user's
Active Directory setting is not disabled, you will not be able to log into ShoreTel Director after
upgrading.
WARNING!
You will be taking services down in order to perform this backup and upgrade. Be sure to perform
this during a maintenance window.