Installation guide

Citrix XenApp Restrictions Installing Communicator on Citrix and Windows Servers
C
ShoreTel 14.2 Planning and Installation Guide 385
Citrix XenApp Restrictions
ShoreTel Communicator for Windows does not support the following XenApp operations:
 Streaming mode
 Application Isolation Environment (AIE)
 Virtual deployment
 XenDesktop
The following ShoreTel Communicator for Windows features are not supported in the Citrix XenApp
environment:
 SoftPhone
 Video
 Docking in Seamless Mode (Docked Top, Docked Bottom, Docked Left, Docked Right)
 Presenter for Java must be used because ShoreTel does not support Presenter for Windows
(ShoreTel Conferencing)
Windows Server Support Considerations
This section provides information about restrictions when installing ShoreTel Communicator for
Windows in a Windows Server environment.
Windows Server Restrictions
The following ShoreTel Communicator for Windows features are not supported in the Windows Server
environment:
 SoftPhone
 Video
Installing ShoreTel Communicator on WTS or Citrix
XenApp
ShoreTel supports ShoreTel Communicator on the following platforms:
 Windows Server 2008 32-bit and 64 bit
 Windows Server 2008 R2