Warranty

ManualsBrandsShun ManualsCooking & Food PreparationClassic 3-Piece Knife Set

Limited Lifetime Warranty

Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner,

except when stated otherwise. We guarantee our cutlery against manufacturing defects in

material and construction and to perform as advertised when properly used and maintained. The

Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust,

damage or breakage due to improper use, improper maintenance, accidents, loss or theft. Any

product we determine to be defective will be repaired or replaced solely at our discretion. To

receive warranty repair or replacement, the owner must send the product to be evaluated by Kai

USA Warranty Services in our Tualatin, Oregon headquarters. In addition to the provisions of

this warranty, the owner may also have other rights that can vary by state. No other warranties

are implied or expressed other than what is specifically stated here.

10-YEAR LIMITED WARRANTY

SHUN SORA • SHUN HARU

Shun Sora, and Haru products from Kai USA Ltd. carry a 10-Year Limited Warranty against

manufacturing defects. Under this warranty, Kai USA Ltd. will repair or replace any product we

find to be defective in its original material or construction for a period of ten years from the date

of purchase. This limited warranty does not cover normal signs of wear, rust, or

damage/breakage due to improper use. To receive warranty repair or replacement, the owner

must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon

headquarters. In addition to the provisions of this warranty, you may also have other rights that

can vary by state. No other warranties are implied or expressed other than what is specifically

stated here.

5-YEAR LIMITED WARRANTY

PURE KOMACHI 2 • PURE KOMACHI HD • KAI FOR WILLIAMS-SONOMA

Pure Komachi 2, Pure Komachi HD, and KAI for Williams-Sonoma products from Kai USA

Ltd. carry a 5-Year Limited Warranty against manufacturing defects. Under this warranty, Kai

USA Ltd. will repair or replace any product we find to be defective in its original material or

construction for a period of five years from the date of purchase. This limited warranty does not

cover normal signs of wear, rust, or damage/breakage due to improper use. To receive warranty

repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty

Services in our Tualatin, Oregon headquarters. In addition to the provisions of this warranty, you

may also have other rights that can vary by state. No other warranties are implied or expressed

other than what is specifically stated here.

Liability Disclaimer

Summary of content (5 pages)

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Limited Lifetime Warranty Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. We guarantee our cutlery against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss or theft.
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Shun Cutlery products are intended and sold for legitimate culinary purposes only. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. You, and not Kai USA Ltd.
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help you decide on the correct form to use. For Canada Post, for example, you will need form CN22 or CN23. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our Warranty Department. Please ship to: KAI USA LTD.
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Knives are extremely sharp tools and should only be used with the utmost care and caution. Information about repairs, sharpening services, and other product information is available at our frequently asked questions section. If you have any questions, please contact Warranty Services directly at 1-800-325-2891 or email warrantyinfo@kai-usa.com. When calling or emailing, please have your information available.
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Note: If you wish to keep your original Kershaw or ZT packaging, please do not send it with your warranty or service shipment. All shipping materials will be recycled. Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.