User Manual

Shure Incorporated
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Network Troubleshooting
Use only one DHCP server per network
All devices must share the same subnet mask
All receivers must have the same level of firmware revision installed
Look for the illuminated network icon on the front panel or display of each device:
If the icon is not illuminated, check the cable connection and the LEDs on the network jack.
If the LEDs are not on and the cable is plugged in, replace the cable and recheck the LEDs and network icon.
To check connectivity of WWB6 to the network:
Start Wireless Workbench software and use Inventory view to see devices connected to the network.
Find the IP address from one of the devices on the network and see if you can ping it from the computer running Wire
less Workbench.
From a WINDOWS/MAC command prompt, type ‘ping IPADDRESS’ of the device (e.g. "ping 192.168.1.100").
If the ping returns success (no packet loss), then the computer can see the device on the network. If the ping returns
failure (100% packet loss), then check the IP address of the computer to ensure it’s on the same subnet.
If the pings are successful and the devices still do not show up in the WWB6 inventory, check to ensure all firewalls are
either disabled or allow the WWB network traffic to pass to the application. Check that firewall settings are not blocking
network access.
Operation
Assigning a Device ID
Assigning custom names or IDs helps with monitoring and organizing when the receiver is part of a large system.
From the Device Configuration menu: Device ID
Press and rotate the control wheel to edit the ID.
Press ENTER to save.
Assigning a Channel Name
Assigning unique names to each channel helps with identification and organization when the receiver is part of a large system.
Select a channel, and then navigate to Channel Name.
Press the control wheel to enable editing, and then turn and press the wheel to edit.
When finished, press ENTER to save.