User Manual

Shure Incorporated
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Restoring the Receiver to Factory Settings
The Factory Reset function clears the current settings and restores the factory settings.
Caution: All current settings will be cleared during the reset and the receiver will need to reboot.
From the Device Component menu: Factory Reset
Press ENTER to reset the receiver, or press EXIT to return to the Device Configuration menu.
Troubleshooting
Issue See Solution...
No sound
Power, Cables, Radio Frequency, or Encryp
tion Mismatch
Faint sound or distortion Gain, Cables
Lack of range, unwanted noise bursts, or dropouts Radio Frequency (RF)
Cannot turn transmitter off or change frequency settings, or can't pro
gram receiver
Interface Locks
Encryption Mismatch message Encryption Mismatch
Firmware Mismatch message Firmware Mismatch
Antenna Fault Red LED RF
Power
Make sure that the receiver and transmitter are receiving sufficient voltage. Check the battery indicators and replace the trans
mitter batteries if necessary.
Gain
Adjust the system gain on the front of the receiver. Ensure the output level on the back of the receiver corresponds to the mic/
line input setting of the mixing console, amplifier, or DSP.
Cables
Check that all cables and connectors are working correctly.
Interface Locks
The transmitter and the receiver can be locked to prevent accidental or unauthorized changes. A locked feature or button will
produce the Locked screen on the LCD panel or the lock icon will flash on a transmitter.
Encryption Mismatch
Re-sync all receivers and transmitters after enabling or disabling encryption.