System information
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Part 4: Troubleshooting
Discovering the IP Address of an AXT620 Ethernet Switch
If you cannot connect to the switch at the default IP address (192.168.1.1), it’s likely the switch is set to another IP
address. You can always use the reset button to restore the default IP address; however, your user-defined settings will
be lost. As an alternative, it’s recommended to use a downloadable Ethernet packet analyzer program such as Wireshark
®
(www.wireshark.org) to identify the IP address of the switch. Packet analyzer software acts as an interface allowing you to
view the IP address embedded in the Link-Layer Discovery Protocol (LLDP) messages sent by the switch.
Before running an analysis, do the following:
• Download and install Wireshark on your computer
• Set the AXT620 DHCP switch to ON
• Power on the AXT620
• Connect your computer (configured for DHCP IP addressing) to the AXT620 with a wired Ethernet connection
1
Note: Only test one AXT620 at a time.
Steps
➊SelectthewiredEthernetInterfaceandWiresharkwillbegintocaptureEthernetpackets