User Manual

Shure Incorporated
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Go to the Preferences tab.
Under the Network panel, change Port 4 Mode to Uplink.
Managing Large Systems on a Single Network
To manage large systems on a single network, lock the configuration after setting it up. This improves network performance
and stability, allowing a greater number of MXW systems to operate on the same network. This is especially important if there
are more than 15 total MXW APTs on a subnet.
Tip: Use an isolated network to set up or modify a configuration for best system performance.
Connect the MXW equipment and a computer to an isolated network.
Open the MXW browser interface to the Configuration tab.
Create the configuration by associating each APT to the audio output device(s) and network charging station(s).
Select the Lock Configuration box.
Connect the components to the intended network.
Repeat for additional configurations.
Operating the Control Software over Wi-Fi
When operating the MXW control software over WiFi, it’s important to set up the wireless router properly for best performance.
The MXW System employs several standardbased protocols that rely on multicast. WiFi treats broadcast and multicast pack
ets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi router will limit the multicast
packet transmission rate to a value that is too slow for GUI to properly operate.
Wi-Fi routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many Wi-Fi routers are configured to
allow older 802.11b devices to operate over the network. In this configuration, these routers will automatically limit the multicast
data rates (or sometimes referred to as ‘basic rate’, or ‘management rate’) to 12Mbps.
Note: A Wi-Fi connection can only be used for the control software. Network audio cannot be transmitted over Wi-Fi.
Tip: For larger wireless microphone configurations, it’s recommended to increase the multicast transmission rate to provide adequate bandwidth to the MXW
control software.
Important: For best performance, use a Wi-Fi router that does not limit the multicast rate to 1-2 Mbps.
Shure recommends the following Wi-Fi router brands:
Cisco
Linksys
Apple
Dedicate a Device for Master Clock
Dante uses the IEEE 1588 Precision Time Protocol (PTP) to automatically select one device as the master clock for all Dante
devices on the network. PTP ensures that all devices are similarly clocked, which is critical for both audio delivery over the net
work and time-synced RF transmission over the wireless link. The master clock in an MXW System is the first MXW access
point that connects to the network. If several connect simultaneously, the access point with the lowest MAC address will be se
lected. Additional MXW components on the same network synchronize (slave) to this access point clock master.
When a master device shuts down or goes offline, the system will automatically begin selecting another master. During this se
lection time (up to 30 seconds), the entire system will NOT pass audio.
If the network setup or building management requires that devices are periodically shut down, you can manually select an ac
cess point as the Preferred Master device from Dante Controller software. This allows the installer to set up the system to en
sure that the master access point never shuts down during events.