User's Guide

Table Of Contents
Preface
RUGGEDCOM SAS-GW
User Guide
viii Related Documents
NOTE
NOTE alerts provide additional information, such as facts, tips and details.
Related Documents
Other documents that may be of interest include:
RUGGEDCOM WIN5137 Installation Guide
RUGGEDCOM WIN5137-V Installation Guide
RUGGEDCOM WIN5137-V-GPS Installation Guide
RUGGEDCOM WIN5237 Installation Guide
RUGGEDCOM WIN7237 Installation Guide
All documents are available on Siemens' Industry Online Support portal [https://support.industry.siemens.com] or
mobile application.
Training
Siemens offers a wide range of educational services ranging from in-house training of standard courses on
networking, Ethernet switches and routers, to on-site customized courses tailored to the customer's needs,
experience and application.
Siemens' Educational Services team thrives on providing our customers with the essential practical skills to make
sure users have the right knowledge and expertise to understand the various technologies associated with critical
communications network infrastructure technologies.
Siemens' unique mix of IT/Telecommunications expertise combined with domain knowledge in the utility,
transportation and industrial markets, allows Siemens to provide training specific to the customer's application.
For more information about training services and course availability, visit https://www.siemens.com/ruggedcom or
contact a Siemens Sales representative.
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers. For technical support or general
information, contact Siemens Customer Support through any of the following methods:
Online
Visit http://www.siemens.com/automation/support-request to submit a Support Request (SR) or check
on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center, visit http://
www.automation.siemens.com/mcms/aspa-db/en/automation-technology/Pages/default.aspx .