User's Manual
Table Of Contents
- RUGGEDCOM WIN7000
- Table of Contents
- FCC Statement and Cautions
- 1. Introduction
- 1.1. About this Guide
- 1.2. Capabilities and Features
- 1.3. Safety Information
- 1.3.1. General
- 1.3.2. Power Supply Requirements
- 1.3.3. Equipment Installation
- 1.3.4. Radio Frequency (RF) Exposure
- 1.3.5. Lightning Protection
- 1.3.6. Power Cord Protection
- 1.3.7. Servicing
- 1.3.8. Antenna Grounding Requirements
- 1.3.9. Outdoor Grounding System
- 1.3.10. User Ports and Power Supply
- 1.3.11. Safety Hazards
- 1.4. WIN7000 Physical Specifications
- 2. Site and Installation Requirements
- 3. Installation Procedures
- 3.1. Pre-Installation Safety Instructions
- 3.2. Package Components and Unpacking
- 3.3. Installation Tools
- 3.4. Installing the Base Station
- 3.5. Weatherproofing
- 3.6. Hazardous Location Information
- 3.7. Hazardous Location Installation
- 4. Setup
- 5. Troubleshooting
- Appendix A. Connector and Cable Pinouts
- Appendix B. WIN7000 Specifications
- Appendix C. List of Acronyms
- Appendix D. Warranty
RUGGEDCOM WIN7000
Installation Guide
Chapter 5
Troubleshooting
No IP connectivity 41
Troubleshooting
Section 5.1
No IP connectivity
If there is no IP connectivity between the WIN7000 unit and the NMS, perform the following steps:
1. Connect the the computer and the WIN7000 Console connector (serial connection), located on the unit’s
bottom panel.
2. In the terminal, type showIPAddr and press Enter. The base station’s IP address will be displayed.
3. Ping the WIN7000 unit address.
4. If connectivity is still not established, contact Siemens customer support.
Section 5.2
No Serial Connection
If there is no serial connection when using the serial cable, perform the following:
1. Verify IP connectivity using a ping to the WIN7000 unit IP address.
2. If there is no IP connectivity, verify the power connections.
3. If the power connections are okay and there is still no serial connection or IP connectivity, contact Siemens
customer support.