User's Manual
Table Of Contents
- Contents
- List of Tables
- List of Figures
- 1 Introduction and Important Notes
- 2 Overview
- 3 Planning a HiPath Cordless IP System
- 3.1 Planning According to Call Traffic Load
- 3.2 General
- 3.3 Propagation Conditions for Radio Traffic
- 3.4 Determining the Installation Site
- 3.5 Installing Base Stations
- 4 Putting Into Service
- 5 Installation and Administration
- 5.1 Terminology
- 5.2 Network Concept
- 5.3 Synchronisation over air concept
- 5.4 WBM related issues
- 5.5 Phone related issues
- 5.6 Partition concept of BSIP1
- 5.7 Factory reset of BSIP1
- 5.8 Release notes
- 5.9 Quick Start
- 5.10 Quick start overview
- 5.11 Prepare and connect hardware
- 5.12 Configure BSIP1 for IWU mode
- 5.13 Configuration of VoIP (Infrastructure) network
- 5.14 Configuration of DECT network
- 5.15 Configuration of users at the PBX
- 5.16 Configuration of users at the BSIP IWU
- 5.17 Start system services and register handsets
- 5.18 Configure further BSIP Only to the system
- 5.19 "Quick Start" Completion
- 5.20 Further steps
- 5.21 Configuration reference
- 5.22 WBM overview
- 5.23 Administration
- 5.24 "Network/Gateways" Configuration
- 5.25 "Group" Configuration
- 5.26 Users Configuration
- 5.27 Dect Configuration
- 5.27.1 Configuration Page "Dect - Device"
- 5.27.2 Configuration Page "Dect - Sync"
- 5.27.3 Configuration Page "Dect - ARI"
- 5.27.4 Configuration Page "Dect - About"
- 5.27.5 Configuration Page "Dect - Radio" (Advanced mode)
- 5.27.6 Configuration Page "Dect - Call" (Advanced mode)
- 5.27.7 Configuration Page "Dect - Debug" (Advanced mode)
- 5.27.8 General DECT configuration
- 5.28 Debugging Configuration
- 5.29 "Status" Configuration
- 5.30 "System" Configuration
- 5.31 Configuration Hints for PBXs
- 5.32 HiPath OpenOffice EE
- 5.33 HiPath OpenOffice ME
- 5.34 Troubleshooting / FAQ
- 5.35 Configuration hints for Web Browser
- 6 Technical Data
- 7 Diagnosis and Maintenance
- 8 Open Source Software used in the Product
- Index
c07.fm
Diagnosis and Maintenance
Troubleshooting
A31003-C1010-S100-2-7620, 08/2010
HiPath Cordless IP, Service Manual 175
7.3.2.2 Handset Cannot Be Reached
1. Handset is called, caller hears ringing (followed by
busy signal).
Causes:
handset being called is switched off
OR
handset is no longer within range
OR
the base station used is in overload status and
there is no other base station within range.
2. Handset is called, call is always switched to another
station.
Handset has inadvertently activated call
forwarding.
7.3.2.3 Connection Handover
– Call disconnected
on handover to
another base
station
1. Check whether or not the base station to which the
call is handed over is in overload status (all radio
channels busy).
2. Check the base station LEDs.
3. Check the overlap sectors.
Is the RSSI value of the other base station OK?
4. Check if the two DECT IP base stations involved in
the handover operation are synchronous. You can
use the Gigaset’s measurement mode for this or
the synchronism display in the HiPath Cordless IP
server software .