User Manual

About this Document
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About this Document
Purpose
This manual describes the Desigo CC management platform and gives the reader
an overview of the system characteristics, the hardware and software
requirements, the system limits and the approvals. It provides an overview to the
supported system connectivity and the recommended system configurations.
Scope
This document applies to Desigo CC Version 4.2
Target Audience
Sales Representatives are the first contact to the customer’s buying center who
establish the relationship. During pre-sales, they present the system to potential
customers, focusing on unique selling propositions and benefits in order to acquire
the project.
Sales Engineers provide pre- and post-sales technical advice and high-level
support on product applications and solutions. They are often the key point of
contact for clients, answering questions, providing technical advice and designing
solutions. They have extensive knowledge of the products as well as the
applications and network environments.
Project Engineers are responsible for planning and configuring a customer project.
They provide the parameterization of products, devices, and systems and are
responsible for general system troubleshooting. They have the appropriate training
to their function and to the products, devices, and systems to be configured. They
are familiar with the applied operating system(s) and the related network
environment.
Field Engineers are responsible for commissioning at the customer site. They are
trained appropriately to their function and to the products, devices, and systems to
be installed. They are trained with the applied operating system(s) and the related
network environment. Field engineers are responsible for infrastructure
troubleshooting (for example, hardware, communication, network, and so on).
How to use it
This document is organized as follows:
Part A: provides an overview of the applications, features, system architecture
concepts. Please read it to obtain a basic knowledge of the product and to become
familiar with key security aspects.
Part B: provides the guidelines and illustrates the limits, restrictions and tools for
sizing the hardware platforms on which Desigo CC can run properly, depending on
project requirements. It shall help to design the system.
Part C: describes the system compatibility regarding, IT infrastructure and
subsystems as well as supported languages in Desigo CC.
Liability Disclaimer
We have checked the contents of this manual for agreement with the hardware and
software described. Since deviations cannot be precluded entirely, we cannot
guarantee full agreement. However, the data in this manual are reviewed regularly
and any necessary corrections included in subsequent editions. Suggestions for
improvement are welcome.