Operating Instructions

Basics of Troubleshooting
Siemens Building Technologies, Inc. 5-5
Start
Can communication
be established with the
controller via the room
temp sensor?
Datamate - Refer to the
appropriate user guide:
Datamate Base or Datamate
Advanced
Check the controller's:
BST LED
cables/wiring
voltages/power
If communication can not be
established, contact your
local Siemens Building
Technologies, Inc.
representative.
Are the proper
address, application,
and setpoints being
displayed?
NO
YES
Change as required:
Release the setpoints in the
field panel initial value block.
Datamate - Refer to the
appropriate user guide:
Datamate Base or Datamate
Advanced
Are software revisions
correct?
NO
YES
Verify the minimum
software revision (contact
your local Siemens Building
Technologies, Inc.
representative if
necessary):
Datamate Base or
Datamate Advanced:
Verify latest software
revision.
Insight for APOGEE is
Rev. 3.1 or higher.
APOGEE Field Panel
Firmware is Rev. 2.0 or
higher.
NO
YES
Are all points that
have hardware
connected reading
properly, no failed
points?
Check the following:
Room temperature
sensor/thermistor
temperature input
Digital inputs
Analog inputs
Relay Module
Refer to the
Controller
Troubleshooting
,
Temperature Sensor
Troubleshooting
, and
the
Relay Module
Troubleshooting
sections for more info.
NO
Do all commandable
devices move
properly?
Check the following:
Digital Outputs
Damper Actuator
Valve Actuator
Motor Setup
NO
YES
Is the FLN trunk
communicating with the
field panel?
Check the FLN trunk
connections.
Refer to
FLN Trunk
Connections Check
for
more info.
YES
NO
Is the controller
problem solved?
Contact your local
Siemens Building
Technologies, Inc.
representative.
YES
NO
Finish
Does the automated
checkout procedure
pass w/o errors?
Refer to Automated Checkout
Procedure
section
NO
YES
YES
ATEC-TSFlowchartR1
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Figure 5-2. Basic Troubleshooting Flowchart.