Installation guide

Mobility and Logistics, Traffic Solutions
Sopers Lane, Poole, Dorset, BH17 7ER
Security classification Unrestricted Page 36 of 84
Version 1 Status Issued
Last Editor Carl Rabe Date 11-Dec-2014
Document Name Stratos Outstation General and ICM Handbook Document No. 667/HB/52250/000
Copyright © Siemens plc 2014. All Rights Reserved. Mobility and Logistics is a division of Siemens Plc
Fault/Notification Table
(& system log) message
Possible Cause & Remedy
‘Card 15, Support Battery
Charger Forced Off’
Battery charger has been disabled by the user. Pin 6 of the
‘General functions connector’ (located at rear of the PSU
board) has been taken to 0V. This may be required if an
external battery is being used.
– to enable the charger ensure pin 6 is left unconnected
(floating).
‘Card 15, Support Battery
Charger Disabled –
Temperature Out of Range’
Ambient temperature is outside the battery operation range
(-20°C to +60°C). The battery will continue to be used to
provide backup power in the event of a mains power
failure, however hold up cannot be guaranteed as the
battery charge will not be maintained.
If the ambient temperature is comfortably within the battery
operation range, this suggests there is a hardware fault on
the PSU board.
– Check if the PSU board has also logged a ‘Hardware
error’. Replace the PSU board.
‘Card 15, Support Battery
Capacity Low (xx%)
The 30 day battery capacity test failed to complete. The
expected battery voltage was not maintained for greater
than the configured ‘Battery Capacity Low threshold’ value.
This indicates the battery capacity has reduced
significantly*
3
.
As a guide:
– If the estimated battery capacity is less than 10% the
battery should be replaced immediately, as it is unlikely the
battery will be able to provide backup power for the
required 1 minute period.
– If the estimated battery capacity is between 10%-25%,
the user is advised to replace the battery at the next
convenient opportunity.
‘Card 15, Support Battery
On-load Voltage Drop x.xV
The 30 day on-load test failed. The On-load voltage drop is
greater than the configured ‘Battery Voltage Drop
Threshold’ value. This indicates the battery capacity has
reduced significantly*
3
The battery capacity test result provides the best indication
of when the battery needs to be replaced. The on-load test
result can be used in conjunction to provide further
assurance of when the battery should be replaced. A
voltage drop greater than 1.5V would support the need to
replace the battery immediately.
Table 16 – Inbuilt battery backup troubleshooting