User Manual

6
Siemens
A6V12016610_en--_c
Smart Infrastructure
2020-06-24
Issued by
Siemens Switzerland Ltd
Smart Infrastructure
Global Headquarters
Theilerstrasse 1a
CH-6300 Zug
Tel. [phone]
www.siemens.com/buildingtechnologies
© Siemens Switzerland Ltd, 2019 - 2020
Technical specifications and availability subject to change without notice.
Document ID
A6V12016610_en--_c
Edition
2020-06-24
Specific Terms
Obligations for use of the hardware device at the connected site
You are solely responsible for the correct configuration, security and use of the hardware
device after installation at the connected site, ensuring that the hardware device can connect
with the service and that the content, integrity, security and accuracy of the data being
transferred is correct, up-to-date and regularly monitored.
Software updates for hardware device
At Siemens’ sole discretion, we will push hardware devices updates, including any security
patches, from our platform to each of your hardware devices that are supporting services
purchased by you in accordance with terms specified in the Master Order Form.
Third-party terms for use of service
This service may include third-party software services, including open source software
and/or commercial software that is distributed when accessing this service. Such third-party
software may be subject to additional or different terms, license rights, or require certain
notices by their licensors, which we are obliged to pass on to you as your licensor and to
which you agree to abide. The corresponding license terms can be found in the service
under Info.
Support
Customer Support can be contacted via the support request wizard at any time.
Link: (https://support.industry.siemens.com/cs/ww/en/my).
Customer Support hours of operation are during office hours, typically Monday through
Friday, 8:00 am to 5:00 pm, excluding national and local holidays. Support is available in
English and in local language in most of the countries.