User Manual

Building Operator Engineering Guide

Setting Up Connect Device and Building Operator

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3. (Optional) If you need to configure a proxy setting for an alternative WAN IP

address, do so by clicking the Network tab, then Proxy.

4. (Optional) Toggle on the proxy server button. Then type to enter the

appropriate values in the spaces provided.

5. In the Operation tab, copy the activation key. Proceed to Asset Manager to

complete activating your gateway.

Device cloud connection may appear as offline.

Troubleshooting

If your Connect device does not properly register or the Cloud Connectivity state

shows disconnected, follow these steps:

1. Power off the gateway device.

2. Check if your WAN port Internet connectivity is ON.

3. Power on the gateway device.