User Manual

Building Operator Engineering Guide
Setting Up Connect Device and Building Operator
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Device cloud connection may appear as offline.
Troubleshooting
If your Connect device does not properly register or the Cloud Connectivity state
shows disconnected, follow these steps:
1. Power off the gateway device.
2. Check if your WAN port Internet connectivity is ON.
3. Power on the gateway device.
4. Directly connect your PC to the LAN port via 169.254.169.254
5. Check with the IT administrator if there is a proxy in the network – enable the
proxy settings and set a fixed IP address on the WAN port.
1.2.4 Onboarding Connect Device using Edge Digital Services
(EDS)
Before using Building Operator, you need to create a site, add and activate your
device, and update your device.
 In Building Operator
◈
Use the App switcher to navigate to Asset Manager.
Creating a site
 In Asset Manager:
1. You can add a site in two ways:
– To add a site through the Overview tab, click Sites.