The information contained in this user guide is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn. April 2003. © Orange Personal Communications Services Limited 2003. Orange and wirefree™ and any other Orange product or service names referred to in this user guide are trade marks of Orange Personal Communications Services Limited. Orange Personal Communications Services Limited.
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C55_UG_001_083 14.04.2003 19:32 Uhr Seite 1 welcome This guide provides you with all the information you need to use your phone, from making a call to texting a colleague. You can also find out more about the wide range of services offered by Orange to keep you in touch and informed whether you’re at work, at home or abroad. So that you can make your first call please take a few moments to register with Orange.
C55_UG_001_083 14.04.2003 19:32 Uhr Seite 2 insert your SIM Card 1 Look for the plastic card that is in your Orange box. If you cannot find it, the SIM Card may have already been inserted into your phone. If it is not in your phone or your box, please ask your company’s Orange account holder for a SIM Card. 2 Remove the SIM Card from its plastic surround by carefully pushing it out. Its contacts are easily damaged so take care when doing this and try to avoid touching them.
C55_UG_001_083 14.04.2003 19:32 Uhr Seite 3 insert and charge your battery insert the battery charge the battery 1 With the phone face down and the top pointing away from you, position the battery so that the gold contacts touch the gold contacts inside the phone. The first charge must be for a minimum of 2 hours in order to achieve optimum performance. Subsequent charges should be 2 hours if the battery is completely flat. You can make calls whilst charging as long as you have registered with Orange.
C55_UG_001_083 14.04.2003 19:33 Uhr Seite 4 registration if your phone wasn’t registered with Orange when you bought it, follow the simple steps below before you call When you apply to register on the Orange Network, you and Orange agree to be bound by the Orange terms and conditions set out in the back of this guide. Please take time to read and consider them before you register. switching your phone on Switch on your phone by pressing and holding the key, and then pressing under OK to confirm.
C55_UG_001_083 14.04.2003 19:33 Uhr Seite 5 2 The SIM Card number This is on the SIM Card itself. 8 9 4 4 1 2 3 A password for security purposes For example your mother’s maiden name. 4 Your address Including the postcode. your Orange phone number This is given to you either when you buy your phone or when you call to register. SIM update When your phone is registered you will receive one or more SIM updates. They will arrive as text messages and the message SIM Update will appear on the display.
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C55_UG_001_083 14.04.2003 19:33 Uhr Seite 7 inside 1 introduction to your phone 1.2 Make your way around the menus 4 decide how to manage your calls 1.2 1.2 Make a selection 4.1 Orange Answer Phone Auto keylock 4.1 Answer Phone Call Return 1.3 Menu map 4.4 Line 2 1.5 Symbols on your display 4.4 Call Divert 2 calls 5 messaging 2.1 Make a call 5.1 Send a text message 2.3 Answer a call 5.1 Standard and predictive text input 2.3 Redial a number 5.
C55_UG_001_083 14.04.2003 19:33 Uhr Seite 8 7 keep working on the move 7.1 Data and Fax modem 10 ensure your phone is secure 7.2 Orange Answer Fax 10.1 Orange Care 7.3 Conference Calling 10.2 SIM Card PIN 7.4 Orange Assistant 10.4 Babysitter 7.4 Accessories 10.5 Call Barring 8 set your phone to suit your needs 11 games and applications 11.1 Java™ 8.1 Voice commands 8.1 Hotkeys 12 International services 8.2 Profiles 12.1 International services 8.
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C55_UG_001_083 14.04.2003 19:38 Uhr Seite 10 1 - introduction to your phone loudspeaker soft keys the function of these change according to display what you are doing you can customise the left soft key function, see page 8.1 power key answer a call press and hold to to answer a call or to make an outgoing call switch your phone on charger and headphone socket to move through the menu scroll keys options and to access your phonebook 1.
C55_UG_001_083 14.04.2003 19:48 Uhr Seite 11 switch your phone on make your selection To switch your phone on press and hold the key, and then press under OK to confirm. If you do not press under OK within ten seconds, your phone will automatically switch off again. If you have activated PIN code request, you will not be asked to confirm switch on. The soft keys control how you choose a function.
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C55_UG_001_083 14.04.2003 19:48 Uhr Seite 13 4 Organiser 5 Surf & fun 1 Alarm clock 1 Internet 2 Appointments 2 Games & More 3 Greetings 3 Bitmap viewer 4 Notes 4 Sound manager 5 Missed alarms 6 Calculator 7 Currency conv. 8 Voice command 7 Setup 6 Profiles 1 Display 1 Normal envi. 2 Audio 2 Quiet environ. 3 Keys 3 Noisy environ.
C55_UG_001_083 14.04.2003 19:48 Uhr Seite 14 1 - introduction to your phone symbols on your display Where do I go for help? If you are having problems with your phone, or Below are some of the more common symbols that you might encounter on your display. would like to know more about Orange Business products and services, please contact your company’s Orange account holder, or call 158. Alternatively, visit the Orange Business Strength of incoming signal website at www.orange.co.
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C55_UG_001_083 14.04.2003 19:44 Uhr Seite 16 2 - calls make a call 1 press and hold this button to turn your phone on 3 press to make the call 2 dial the number you want to call, don’t forget to use the full area code 2.
C55_UG_001_083 14.04.2003 19:45 Uhr Seite 17 listen to calls at the right volume When you are on a call press to increase the earpiece volume or to decrease the volume. avoid accidental calls It’s a good idea to lock the keypad to avoid making calls by mistake. silence your ring tone Press and hold To lock the keys, press and hold the # key. at the main display to set your phone to silent To unlock the keypad press and mode. hold # again. Repeat to deactivate silent mode. 2.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 18 2 - calls choose whether you answer a call or not You can also set up Automatic Redial so that your phone continually redials a number if it has been unable to establish a connection. 1 When your phone rings, press or Reply to answer the call. 2 Press or Reject to busy the call to your Answer Phone. 3 To end a call press . 1 Press 2 Press redial. redialling a number Auto dial.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 19 mute your call take two different calls at the same time Sometimes you may need to say something to another person that you don’t want your caller to hear. In these cases, you can mute your call and preserve your privacy. When you are on a call, answer a second call without ending the first using Call Waiting. To mute your call: To activate Call Waiting: 1 On the call, press Menu. Microphone on is highlighted. Press Select. 2 The call is now muted.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 20 2 - calls know who is calling you, or hide your number when you make a call To return to the call on hold, press Swap, or to end the active call. Alternatively, press Reject, which will send the new caller to your Answer Phone. Your Caller id identifies you to a person you are calling and identifies a caller to you.
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C55_UG_001_083 14.04.2003 19:51 Uhr Seite 22 3 - manage your phonebook store the names and numbers of your colleagues in your phonebook When I save a contact in my phonebook where are the details stored? You can store up to 90 names and numbers on your SIM Card’s memory and 50 names and numbers on your phone’s internal To open your phonebook press . Own numbers will be highlighted. You can scroll through the list of contacts using and .
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 23 Orange Directory Enquiries from No group, Family, Friends, Office, VIP, Leisure, or a group that you have created yourself. See page 3.4 for more information on Groups. When you have finished, press . 7 Press Change to choose whether to save the contact to your SIM Card memory, your Protected SIM Card memory or Mobile, which is your phone memory. When you have finished, press . Press Select. 8 You can allocate each contact a record number by pressing Change.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 24 3 - manage your phonebook You also have a number of phonebook options. 1 Press to open your phonebook. 2 Scroll to the entry that you want to apply an option to and press Options. 3 Choose from one of the following: ■ View Displays all of the details for the contact. ■ Edit Allows you to change the contact’s details. ■ New entry Lets you add a new contact to your phonebook. ■ Delete Erases the contact permanently.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 25 manage your contacts by sorting them into groups ■ You can sort your work contacts into different departments using the group feature. ■ To set up groups on your phone: 1 Press three times from the main display. Press Select. 2 The five preset groups are Family, Friends, Office, VIP and Leisure, with three extra groups for you to personalise. 3 Scroll to the group that you want to change and press Options.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 26 3 - manage your phonebook call your contacts quickly without having to enter your phonebook Your phone also has a voice recognition feature, allowing you to make a call by saying the name of a contact. You can call contacts saved in your phonebook quickly using your phone’s Record number and voice dialling features. To assign a voice tag to a contact: You can assign up to 20 voice tags to numbers saved in your phonebook.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 27 Once the voice tag is saved, you can re-record it at any time. To re-record a voice tag: 1 Press to enter your phonebook and then scroll to the contact that you want to re-record the voice tag for. 2 Press Options, then scroll to Voicedialling. 3 Pressing Delete will delete the voice tag. To listen to or re-record the voice tag press Select. 4 Press Record then Yes to re-record the voice tag.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 28 3 - manage your phonebook 3.
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C55_UG_001_083 14.04.2003 19:51 Uhr Seite 30 4 - decide how to manage your calls Answer Phone Call Return what happens when you get an Answer Phone message? You can use Answer Phone Call Return to return a call after someone has left a message on your Answer Phone, without having to remember or make a note of their number. When someone leaves a message on your Answer Phone, the symbol will appear on your phone’s display along with the message New Voice Message received.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 31 use Answer Phone shortcuts to manage your messages efficiently personalising your Answer Phone greeting Your Answer Phone comes with a standard greeting but you can record your own personal greeting so your callers know they’ve got through to you. Your Answer Phone is quick to use as there are several single key presses to help you move through your messages. 1 Call your Answer Phone by pressing and holding the 1 key.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 32 4 - decide how to manage your calls set up an Answer Phone PIN Phone messages from any other phone even while abroad. To use this service you must set up an Answer Phone PIN. For added Answer Phone security, you can set up your Answer Phone to request a PIN (Personal Identification Number) each time you want to listen to your messages. To access your Answer Phone messages from any another phone or while abroad: 1 Call 07973 100 123 from any phone.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 33 keep your business and personal lives separate by using two different lines To switch between Line 1 and Line 2: 1 Press 0 at the main display. 2 Select Line 1/2. Note: Line 2 does not support Fax and Data. You can receive but not send text messages from Line 2. With Line 2 you can keep business and personal calls separate. To activate Line 2 contact your company’s Orange account holder.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 34 4 - decide how to manage your calls 2 Choose one of the divert options. Scroll to and select Check status. 3 The status of the divert will be displayed. 2 Scroll to Phone setup and press Select, and then select Divert. 3 Choose a divert type from one of the following options: ■ All calls ■ Unanswered ■ Not reachable ■ No reply ■ Busy You can cancel your diverts at any time. 1 Press Menu and scroll to Setup. Press Select.
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C55_UG_001_083 14.04.2003 19:51 Uhr Seite 36 5 - messaging text messages are easy, quick and convenient How do I know which symbols are available on which keys? key When a phone call is inappropriate, or you only want to convey a short and simple message, you can write a text message: 1 Press Menu. Messages will be highlighted. Press Select. 2 Select New SMS. Your phone is preset to use T9 predictive text input.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 37 charged for each person the message is sent to. If you are abroad, you will be charged an additional fee by the network you are using. Occasionally, your dictionary will not recognise a word, and you will need to spell it using standard text input. ■ Standard text input allows you to enter a word by pressing a key a number of times to get the right letter. So, to write the letter O, press 7 three times, and to get an N press 6 twice.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 38 5 - messaging attach a picture or ring tone to help make your meaning clear 5 Write and send the message as normal. Note: The cost of sending a picture or ring tone in a text message is equivalent to sending three standard text messages. Pictures and sounds will only work with other compatible phones. Attach a ring tone or picture to your text message to get your point across more effectively.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 39 send the same text message to a group of people How do I know whether a text message has been delivered? When you send a message, put the letters RCT at the front of the first word without leaving a space. When the message is If you have saved certain contacts in a group, you can send them all a text message at the same time. delivered, a confirmation message will be returned to you. See page 3.4 for details on how to assign contacts to a group.
C55_UG_001_083 14.04.2003 19:51 Uhr Seite 40 5 - messaging reading a text message When you have finished writing your message, send it by pressing Select. When you receive a text message, the symbol will appear in your display with the message New text message received. Press to read the message. To reply to a text message, press Reply. You can then choose from the following options: ■ Write message Write a reply to the sender. ■ Edit Edit the message you have received.
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C55_UG_001_083 14.04.2003 19:54 Uhr Seite 42 6 - Orange Multi Media services Orange WAP services brings you information on the move WAP (Wireless Application Protocol) is ideal for finding up to the minute information such as train times and share prices. You can check the news and weather or simply relax and play games. For more information on Multi Media services contact your company’s Orange account holder or call 07973 100 158.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 43 setting your connection If you want to change your connection type, here’s what to do: Your phone is able to access Orange WAP services via CSD and GPRS connections. 1 Press Menu and scroll to Surf & fun. Press Select. 2 Internet is highlighted. Press Select. 3 The Start menu will open up. 4 Scroll to Profiles and press Select. 5 Select either Orange Wap for a CSD connection, or Orange GPRS Wap for a GPRS connection.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 44 6 - Orange Multi Media services 4 Scroll down the page, and press Select when you come to a link you want to visit. 5 If you clicked on the Travel and Journey link the following screen will appear. To start using WAP: 1 Press Menu and scroll to Surf & fun. Press Select. 2 Internet will be highlighted. Press Select. Homepage is highlighted. Press Select. 6 To end your WAP session press and hold . 3 The Orange homepage will open up automatically. 6.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 45 choose from a list of options while you are browsing ■ You can access the Options menu at any time by pressing to highlight , then pressing Select. The Options menu is dynamic in that its content may vary according to which WAP site you are visiting. However, the menu will open to show: ■ ■ ■ ■ ■ ■ ■ ■ ■ The full list of Options is as follows. Home This takes you to the Orange homepage. ■ Bookmarks Allows you to create a shortcut to your favourite sites.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 46 6 - Orange Multi Media services bookmark your favourite sites What are my Orange GPRS WAP settings? If you lose your settings simply copy them from this table. When you find a site that you like you can bookmark it. This means that when you want to visit the site in the future you can shortcut to it from the Orange homepage. option setting Profile name Orange GPRS WAP Parameters 1 Scroll to and press Select to access the Options menu.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 47 access information direct from your phone’s Information menu What are my Orange WAP settings? If you lose your settings simply copy them from this table. option setting Profile name Orange 1 Press Menu, scroll to Information and press Select. Choose from the following topics: ■ Sport ■ Lifestyle ■ Finance WAP Parameters IP address 192.168.71.35 Port 9201 Homepage http://orange.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 48 6 - Orange Multi Media services set up text alerts for financial and world news and other areas of interest Note: You will be charged your normal service plan rate for each text message received. if you prefer to listen to the news rather than read it simply call 177 To set up an Orange text alert simply call 277 free from your Orange phone: 1 Call 277. 2 Follow the voice prompts.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 50 7 - keep working on the move send faxes, emails and documents straight from your laptop while you are on the move Before you can install your C55 as a modem you must first choose how you wish to transfer data. Choose from the following: ■ Your Orange phone allows you to work while on the move as effectively as if you were in the office.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 51 Orange Answer Fax To install your C55 as a modem: If you spend a lot of time away from the office, 1 Download the GPRS modem assistant software from www.my-siemens.com. 2 Connect your C55 to your laptop via a data cable. 3 Select the modem software, and then select data cable as your method of connection. 4 Select an automatic or manual connection, and then install the modem assistant software.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 52 7 - keep working on the move speak with up to five colleagues at the same time while out of the office 2 Dial the number of the person you want to add to the conference call, and press . 3 Your first call will go on hold as your second call connects. 4 Once your second call has connected, open the in-call menu by pressing Menu and scrolling to Conference. Press Select. 5 The two calls will be joined into a conference.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 53 Orange Assistant When you can’t take calls, you can divert them to Orange Assistant.. An Orange operator will answer all your calls in person and send the messages to your phone as text messages. This way your callers are diverted to a real person instead of an answer message and can relay their messages to you quickly and easily.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 54 7 - keep working on the move 7.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 56 8 - set your phone to suit your needs control your phone using voice commands have instant access to your favourite phone features at the touch of a button You can set up to 20 voice commands which will allow you to control your phone functions simply by saying a name. You can set your left soft key your most used feature. to access To save a voice command: 1 Briefly press the left soft key . Press Change. This opens up the list of functions to assign.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 57 change the way your phone behaves instantly Note: The Car kit and headset options will only appear when they are connected. You can change the details of all profiles except for Aircraft mode. To do this: A profile is a collection of settings that allows you to change the way your phone behaves by simply changing one setting. 1 Scroll to the profile and press Options. 2 Scroll to Change settings and press Select.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 58 8 - set your phone to suit your needs ■ ■ ■ ■ To change the ring tone type: Info tones Turn the info tone on, off or extended. Bitmap style Change the graphic which appears while your phone carries out a feature. You can either choose the Duck animation or the Cat and fish animation. Big letters Use a smaller or larger font size on your display. Illumination Turn the phone’s screen light on or off. 1 Press Menu, select Setup and then select Audio.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 59 ■ ■ ■ ■ 2 Ringer setting is highlighted. Press Select. Scroll to Off and press Select. 3 Scroll to Dynamic Vibra and press Select and then select the type of vibrating alert that you want. Other calls Sets the ring tone for all calls that you receive. Alarms Changes the sound of your alarms. Messages Sets the sound your phone makes when you receive an Answer Phone or text message. Cell broadcast This feature is not available.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 60 8 - set your phone to suit your needs record a voice memo to be reminded of events by your own voice use your phone to find and save new ring tones to make it truly your own You can make a voice or sound recording using your Sound manager, which you can then use as your ringing tone, or to sound when an alarm goes off. You can download ring tones to your phone from WAP sites, or receive them as text messages from friends who own compatible phones.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 61 3 Scroll to Picture and sound and press Select twice. 4 Press Save and scroll to a location for the ring tone to be saved in. Press Save again. ■ ■ Any tones that you save will be stored in your Sound manager: 1 Press Menu and scroll to Surf & fun. Press Select. 2 Select Sound manager. 3 Scroll through the ring tones and press Play to listen to a ring tone or press Options for the following list: ■ Play Plays the ring tone. ■ Ring tone for...
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 62 8 - set your phone to suit your needs ■ ■ ■ ■ screensaver to activate after the last key press. Press Change to enable the screensaver. Scroll to and select Style to choose a screensaver type and then select Animation to choose the screensaver. Logo This allows you to choose a picture to be displayed. Press Select to choose a logo. Bitmap style Change the graphic which appears while your phone carries out a feature.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 64 9 - manage your time and calls set the time and date use your phone’s Organiser to remind yourself of important events Your Orange phone has a number of convenient features designed to make it easy for you to keep track of time and plan your day. Your C55 has a built-in Organiser which allows you to set notes and alarms reminding you of your work commitments. 1 Press Menu and scroll to Setup. Press Select. 2 Scroll to Clock and press Select.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 65 6 Press and select how often you want the reminder to recur, then enter the date and time for the appointment, and press Save. Press Off to stop your alarm when it sounds. Alternatively, press Pause to turn the alarm tone off for five minutes. Note: If you miss an alarm because you are on a call when it sounds, it will be saved in the Missed alarms menu. You can save personal events using the Greetings menu in the same way.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 66 9 - manage your time and calls If you remember something important or have an idea whilst you are on the move, you can save up to 10 notes in your phone for you to use at a more convenient time. ■ To save a note: Send Send the note to a compatible phone via text message. See page 5.1 for more details on Text Messaging. keep track of figures and finances using your Organiser 1 Press Menu and scroll to Organiser. Press Select.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 67 find out who has called you and when To use your Currency converter: 1 Press Menu and scroll to Organiser. Press Select. 2 Scroll to Currency conv. and press Select. 3 Press OK to set the currency and rate. 4 Press List to select the first currency and then press and List again to enter the currency that you want to convert to. Alternatively, enter the names of the currencies that you want to convert.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 68 9 - manage your time and calls 4 Alternatively, go to a number and press Options. Choose from the following: ■ View Shows the date, time and duration of the call. ■ Correct no. Allows you to edit the number. ■ Save no. to Saves the number to your phonebook. ■ Delete ■ Delete all Deletes all of the numbers in the list. 9.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 70 10 - ensure your phone is secure Orange Care Note: Orange Care includes insurance and warranty which is subject to terms and conditions and exclusions as stated in chapter 13. To find out if you are covered by Orange Care or for more information call 158 free from your Orange phone. Life’s difficult enough, without having to worry about the expense and hassle of replacing your phone.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 71 ■ ■ ■ ■ ■ Loss, theft or malicious damage claims must be reported to the police immediately (or as soon as possible within 24 hours of discovery). To make a claim or to have your phone barred to prevent unauthorised use simply call Business Customer Services on 07973 100 158.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 72 10 - ensure your phone is secure What if I enter the wrong PIN? 3 Scroll to PIN Control and press Select. 4 You will be asked to enter your PIN, then press OK. 5 PIN Control is set to Off. To change it, press Change, then press OK. If you enter an incorrect SIM Card PIN or PIN2 three times in a row, your SIM Card will block. You will need a PUK (personal unblocking key) to unblock your SIM Card.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 73 control the numbers that can be called from your phone What are the security codes for? Your Orange phone comes with a number of preset security codes. Each code controls one of your phone’s security features. Use the table below to identify which code you will Babysitter allows you to set your phone so that only one number can be dialled, while Call barring blocks certain types of call. need to activate each feature.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 74 10 - ensure your phone is secure Call barring can be used selectively to bar outgoing and incoming calls ■ ■ The call barring password is preset to 1111. Emergency calls to 999 or 112 can be made while Call barring is on. 1 Press Menu and scroll to Setup. Press Select. 2 Scroll to Security and press Select. 3 Scroll to Barrings and press Select. Choose one of the following options: ■ All outgoing Stops your phone from making any outgoing calls.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 75 set your phone to only accept your SIM Card avoid accidental calls by setting your keypad to lock automatically You can also stop your phone from being used if a new SIM Card is inserted. Your phone’s keypad is preconfigured to lock automatically one minute after you last pressed a key. 1 Press Menu and scroll to Setup. Press Select. 2 Scroll to Security and press Select. 3 Scroll to This SIM only and press Select.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 78 11 - games and applications download useful business tools and games 4 To use a game or application, scroll to it and press Select. To download a new game or application from a link, scroll to the link and press Internet. Your phone supports Java™ technology, allowing you to download useful Java™ applications such as organisers, converters and scientific tools, as well as the latest games.
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C55_UG_001_083 14.04.2003 19:55 Uhr Seite 80 12 - International services Orange International services When travelling abroad, always try to keep safety at the front of your mind. 1 For safety and security, always pack your Orange phone in your hand luggage and switch it off before boarding a plane. 2 Let others know you are abroad so they can expect a different ring tone when they call you or they might hear a recorded message in a foreign language if you are out of coverage.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 81 check list before you travel What are the international dialling codes I need to add to numbers when I am calling to or from the UK? country code Austria +43 Belgium +32 Cyprus +357 Denmark +45 France +33 Germany +49 Greece +30 Italy +39 Luxembourg +352 Netherlands +31 Northern Cyprus +905 Portugal +351 Rep. of Ireland +353 Spain and islands* +34 Sweden +46 UK +44 *includes the Canary and Balaeric islands.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 82 12 - International services when you go abroad, you need to select the partner network to use 5 Set up any diverts on your Orange phone before you leave the UK as you will not be able to do it when you are abroad. Refer to chapter 4 for more information on call diverts. 6 Make sure you pack your charger and a three-pin adaptor so you can charge your phone whilst abroad.
C55_UG_001_083 14.04.2003 19:55 Uhr Seite 83 using GPRS abroad How do I know which countries I can call from and to using my Orange phone? If you use GPRS abroad you may need to manually select the network you use to ensure that you are roaming on a network that supports GPRS Roaming. Call the Information line on 158 from your Orange phone or 07973 100 158 from any other phone. You can also go to www.orange.co.uk to obtain an up-to-date list of roaming destinations.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 84 12 - International services 12.
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C55_UG_084_133 14.04.2003 19:04 Uhr Seite 86 13 - reference safety 1 3 network services Safety comes first, and is the ultimate responsibility of the driver. Therefore: The mobile phone described in this guide is approved for use on the Orange network. A number of features included in this guide are called Network Services. These are special services that you can arrange through Orange. Before you can take advantage of the Network Services, you must subscribe to them through Orange.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 87 Never place the phone on the passenger seat or where it can break loose in a collision or sudden stop. ■ Remember: Always give your full attention to driving. There is a personal handsfree car kit and personal handsfree car kit available for most Orange phones which you can purchase separately by calling Business Customer Services on 07973 100 158 or by visiting your local stockist. 4 ■ ■ Your mobile phone is a low power radio transmitter and receiver.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 88 13 - reference 6 accurately as possible. Remember that your phone may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so by the operator. emergency calls If your phone offers the features listed below, and if you have restricted or barred outgoing calls from your phone, calls to emergency numbers (999 or 112 in the UK) may still be possible.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 89 8 Please check with our Partner Network abroad for the emergency number that is used in that location. operating environment Remember to follow any special regulations in force in any area, and always turn off your phone wherever it is forbidden to use it, or when it may cause interference or danger. When connecting the phone or any accessory to another device, read its user guide for detailed safety instructions. Do not connect incompatible products.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 90 13 - reference ■ ■ ■ 10 facilities when any regulations posted in these areas instruct you to do so. (8 inches) away from your pacemaker when the phone is switched on. Never carry your phone in your breast pocket. Use the ear opposite to the pacemaker to minimise the potential for interference. Switch off your phone immediately if you suspect that interference is being caused. 12 aircraft safety Using your phone while in the air is prohibited.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 91 ■ Areas with a potentially explosive atmosphere are often but not always clearly marked. They include: below deck on boats; chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 92 13 - reference ■ Always switch your phone off in any facility where posted notices so require. ■ 15 phone and battery care Warning: Use only batteries, charger and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone, and may be dangerous. ■ ■ ■ ■ ■ ■ ■ Do not charge the battery when either of your phone’s covers are removed.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 93 ■ ■ ■ ■ ■ ■ of mobile phones. Keep all SIM Cards out of children’s reach. Use your phone battery only for its intended purpose, and never use any charger or battery which is damaged or worn out.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 94 13 - reference radio waves and your phone paperwork 14-day phone return Specific absorption rate, or SAR, is an internationally accepted way of measuring how much radio frequency (RF) energy is absorbed by the body when a mobile phone is used. The 14-day phone return only applies to new phones and excludes upgrades and reconditioned phones.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 95 data protection direct debit We will use the personal information you supply us to help manage your Orange account efficiently, for example, to assist in handling queries, sending bills (excluding pay as you go) or to send you information on products and services which may be of particular interest to you. From time to time, we may pass information about you to third parties or government agencies. Full details are given in the terms and conditions booklet.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 96 13 - reference allowing access to your Orange account It can sometimes be useful for someone else to have access to your account, for example if you have more than one Orange phone in your name. As an account holder you can choose to allow information only access and access which will allow changes to be made. For further information on how to set this up please call Business Customer Services on 158.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 97 2 behalf of Orange. This insurance is subject to the terms and conditions of the master policy, a copy of which can be obtained from HSBC Insurance Brokers Limited. Requests should be made in writing, stating your Orange phone number. Insurance terms 2.1 Orange Personal Communications Services Limited (Orange) is monitored by HSBC Insurance Brokers Limited which is a member of the General Insurance Standards Council. 2.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 98 13 - reference 3.2 Your claim must be reported to Orange as soon as possible but in any event not more than 24 hours after you discover the loss, theft or damage. In respect of claims arising outside the United Kingdom please refer to Clause 6.14. To make a claim you must provide the following: 3.2.1 the crime reference number in respect of theft or malicious damage claims or the lost property reference number if the phone has been lost; 3.2.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 99 climatic conditions or other gradually operating cause; 4.1.2 confiscation or detention; 4.1.3 improper maintenance, repair or modification; 4.1.4 defective materials or workmanship covered by the manufacturer’s warranty; 4.1.5 breakdown of or interruption to the network service; 4.1.6 loss of use or consequential loss of any kind; 4.1.7 cosmetic damage which does not impair the normal functions of the phone; 4.1.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 100 13 - reference 4.2.3 4.2.4 5 the phone is not registered and connected to the Orange network in your name; at the time of loss, theft or damage the phone was not being used or in the possession of you or an authorised user. Premium Payment Insurance cover will cease if any premium is not paid on the due date. Your phone will not be replaced or repaired if any sum is due by you to Orange. 6 General 6.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 101 6.6 6.7 6.8 6.9 that the delivery of the replacement can be cancelled. If you fail to do so we reserve the right to impose a charge for any attempt to deliver the replacement. When a replacement phone has been supplied due to accidental or malicious damage the original phone must be returned to Orange.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 102 13 - reference 6.15 Where a replacement phone is issued under the warranty the original phone must be returned to Orange. 6.16 You may be charged the recommended retail price of any battery charger or antenna returned to Orange which is shown not to be that originally supplied with the phone or of any phone returned to Orange which is shown to have been deliberately damaged. 6.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 103 7.1.1 it has been used in accordance with the operating instructions; 7.1.2 any repairs which may have been, or are to be undertaken have been arranged by Orange; 7.1.3 you have complied with the foregoing terms and conditions; 7.1.4 the Orange phone is registered and connected to the Orange Network; 7.2 This Warranty is an extra benefit and is additional to your legal rights. 7.3 Batteries only have a 12-month warranty.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 104 13 - reference 9.3 9.4 9.5 9.6 Orange account and must be paid along with your Orange charges. Premiums may be varied at any time but if your premium is increased you may terminate this policy on not less than 10 days’ notice (before your bill date). If you do not give notice within one month of notification of any increase you will be taken to have accepted the increase.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 105 and may be purchased for any phone within the current pay as you go range. If you pay by credit card or debit card the policy will come into force 24 hours after your call to request cover. If you pay by cheque then the policy will come into force within 24 hours of clearance of your cheque. The insurance and warranty within the policy will each have a term of 12 months.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 106 13 - reference was first registered on the Orange network. 11.4 In the event that you wish to switch from a pay as you go service plan for which Orange Care has been purchased to a pay monthly service plan which requires Orange Care to be purchased as an optional extra, Orange Care will automatically cease.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 107 13 Complaints 13.1 If you have any queries or complaints regarding this insurance you should in the first instance address this to Orange. Business customers can call 158 from their Orange phone or 07973 100 158 from any other phone. Alternatively, write to Orange Insurance, Senhouse Road, Darlington, DL1 4YG. 13.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 108 13 - reference pay monthly terms and conditions 1 definitions The following words and expressions shall have the following meanings: Accessories products approved by Orange which you use in conjunction with your phone. They include (without limitation) batteries, chargers, car kits, headsets and carry cases. Account our records of your payments and outstanding Charges, plus your personal details.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 109 Minimum Term the period of 12 months commencing on the date of Registration. Monthly Billing Date the day in each month on which your billing statement will be issued after you have been connected. Network the public telecommunications system by which Orange makes Services available in the United Kingdom.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 110 13 - reference 3 Suspension the temporary disconnection of Services. Suspend has a corresponding meaning. User you, or another person named by you, who is authorised to incur Charges to your Account. 2 2.1 2.2 3.1 your Contract and the Minimum Term your Contract runs for at least 12 months For each Phone you own, your Contract starts on the date of Registration and has a Minimum Term of 12 months.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 111 works. These may result in some or all of the Services becoming temporarily unavailable. In such cases, we'll do everything we can to provide alternative Services and to keep the period of nonavailability to a minimum. However, some interruption may be inevitable. 3.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 112 13 - reference 3.6 4 4.1 4.2 Term agreement (except in the circumstances set out in Conditions 4.3 and 15.1). You'll be entitled to a rebate of 5% of that total if you terminate your Contract up to and including the first day of the eleventh month of the Minimum Term. roaming Services outside the UK Roaming relies on the telecommunications systems of foreign networks, over which we have no control.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 113 Office in the Monthly Digest of Statistics in any 12-month period; or 4.3.2 the variations we have made have been imposed on us as a direct result of new legislation, statutory instrument, government regulation or licence; or 4.3.3 the variation relates solely to an Orange Additional Service, in which case you may cancel that Orange Additional Service in accordance with Condition 15.1. 4.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 114 13 - reference termination of your Contract by Orange Orange reserves the right to terminate your Contract immediately if: 4.6.1 you have failed to correct a breach of Conditions 6.4.2, 6.4.3, 6.4.4 or 6.4.5 within 7 days of being given written notice to do so 4.6.2 you have breached conditions 6.4.1, 6.4.6 or 6.4.7 and have failed to correct that breach within 7 days of being given written notice to do so.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 115 6 6.1 If your Service has been Disconnected, either at your request or ours, you will remain responsible for paying any outstanding Charges. your responsibilities when your payments are due Ordinarily we will invoice you monthly in advance for monthly charges which are non-refundable, and monthly in arrears for call and message charges but we reserve the right to amend the invoicing period and submit interim invoices to you.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 116 13 - reference 6.4 Recognising that good management and security of the Services is important to all Orange customers, you agree that you will: 6.4.1 provide whatever proofs of your identity and address that we consider reasonably necessary from time to time. Whilst photocopy or fax copies are usually acceptable we do reserve the right to request the original document; 6.4.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 117 7 multiple users Where there are one or more Users other than you under your Contract, you remain liable for all Charges incurred to your Account by those Users. 8 8.1 9 9.1 Line 2 - limitations on usage Suspension of Services If we Suspend Services on Line 1, Services on Line 2 will automatically be Suspended also. 8.2 text messages It is not possible to send or receive text messages on Line 2. 8.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 118 13 - reference unauthorised or contains false particulars, we may delay Connection or Suspend Services to your Phone while we investigate further. Following our investigation, we will Connect or reinstate the Services unless we have grounds to terminate. You acknowledge that you will have no claim against us in respect of any delay or Disconnection caused as a result of the operation of this Condition. you is incorrect, we will review your eligibility.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 119 12 practicable, but we reserve the right to charge you for doing so. SIM Card it's your responsibility to keep your SIM Card safe 12.1 Any SIM Card we supply to you remains our property, but it is your responsibility to keep it safe. SIM Cards are easily damaged and should be handled with care. We will replace free of charge any SIM Card found to be defective through faulty design or workmanship.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 120 13 - reference 13 Plans and add to or cancel Additionals by giving us not less than 10 days’ notice before your Monthly Billing Date (subject to the terms of any promotional offers you have accepted). directory and Caller id what to do if you want your number to remain private 13.1 We will enter your Orange number in directories, and our Network will allow the display of your Orange number on receiving handsets.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 121 Orange Additional Services will be notified in Customer Literature. The terms of your Contract, including Charges current on the date when you take up the offer of any Orange Additional Service, will apply to it, subject to any special promotional offer made by us and accepted by you. b) in a text message sent by us to your Phone. c) communicated directly by any means.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 122 13 - reference 18 damage which is: a) direct financial loss. b) direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services. liability circumstances in which neither of us accepts liability 18.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 123 19 c) any disclosure required as a result of an order of any court of competent jurisdiction or by statutory authority. general changes to your Contract 19.1 Subject to Condition 15.2, your delivering communications to you Contract may be varied or amended only by the express mutual agreement of both parties. A party seeking to rely on such variation or amendment must produce evidence of the other party's agreement to it. 19.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 124 13 - reference copy of our Code of Practice for Consumer Affairs to you on request. Orange company details 19.5 Our Company Registration Number is 2178917 and our Registered Office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ. governing law 19.6 Your Contract is to be interpreted in accordance with the Laws of England and Wales.
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C55_UG_084_133 14.04.2003 19:04 Uhr Seite 126 14 - index index Caller id a Conference calling 7.3 Currency converter 9.4 Accessories 7.4 Alarm clock 9.1 d Data and Fax modem Answer Phone 2.5 7.1 Dialling see Orange Answer Phone Answer a call 2.3 Voice 3.3 Appearance 8.6 Divert a call 4.4 Directory Enquiries Appointments 9.2 Automatic keylock 1.2 Automatic redial 2.4 b Babysitter c e Emergency calls 10.4 Calculator 9.3 Calls 2.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 127 h Help 1.5 Hold a call 2.5 Hotkeys 8.1 m Memory Phonebook i Information menu 12.1 pay monthly customers 12.1 network selection 12.3 j Java™ k Keypad lock l 1.3 Missed calls 2.3 Mute 2.4 o see Orange Information menu International services 1.2 3.1 Menu map Orange Answer Fax 7.2 Orange Answer Phone 4.1 Answer Phone Call Return 4.1 Answer Phone PIN 4.3 checking from any other phone 4.3 messages 4.1 personal greeting 4.
C55_UG_084_133 14.04.2003 19:04 Uhr Seite 128 14 - index t p Taking a second call Phonebook Call using your phonebook 3.2 Groups 3.4 Phonebook options 3.3 Store a name and number 2.4 Text Media see Orange Text Media Text messages 3.1 Attach a picture 5.3 Phone display 1.1 Attach a ring tone 5.3 Predictive text 5.1 Group Text Messaging 5.4 Profiles 8.2 Send 5.1 Templates 5.3 r Write Record number 3.5 Redialling 2.3 Review your calls 9.4 Ring tone 8.
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C55_UG_084_133 14.04.2003 19:04 Uhr Seite 132 contact Orange Orange Business Customer Services are available 24 hours a day, seven days a week, 365 days a year. Alternatively, visit the Orange website at www.orange.co.uk/business for more details. The numbers in Orange can be called from any phone by adding the prefix 07973 100. www.orange.co.
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The information contained in this user guide is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn. April 2003. © Orange Personal Communications Services Limited 2003. Orange and wirefree™ and any other Orange product or service names referred to in this user guide are trade marks of Orange Personal Communications Services Limited. Orange Personal Communications Services Limited.
