Operation Manual

121Questions & Answers
© Siemens AG 2003, \\Itl.eu\muc\Projekte_6\Siemens\ICM_MP_CCQ_S_UM_RUST\10210-001_vor-Ort-Einsatz\Produkte\C75_Aries\out-
Template: X75, Version 2.2; VAR Language: en; VAR issue date: 050718
right page (121) of C75 Aries, FUG, w/o ptt, 143mm, en, A31008-H6970-A1-2-7619 (23.09.2005, 12:10)
No WAP access,
downloading not
possible.
Profile not activated, profile set-
tings wrong/incomplete.
Activate or set WAP profile (page 72). If necessary
ask your service provider.
Text message can-
not be sent.
Service provider does not sup-
port this service.
Contact your service provider.
Phone number for service cen-
tre not set or incorrectly set.
Set service centre (page 47).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre too busy. Repeat message.
Recipient does not have a
compatible phone.
Check.
EMS pictures &
sounds are not dis-
played at the desti-
nation phone.
Destination phone does not sup-
port the EMS standard.
No Internet access
possible.
Incorrect WAP profile set, or
wrong or incomplete settings.
Check WAP settings; (page 72) contact your serv-
ice provider if necessary.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Phone code error. Three wrong entries. Contact Siemens Service (page 122).
Service provider
Code error.
No authorisation for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been add-
ed or deleted by the service pro-
vider via the SIM card.
Check with your service provider.
No fax possible. Wrong settings in the PC. Check settings (page 90).
No authorisation for this service. Contact your service provider.
Charge meter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not disman-
tle the phone!
Problem Possible causes Possible solution
Reset all settings to factory default page 86:
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