User Manual

A6V12237004_enUS_b
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Contents
1 About this document ......................................................................................... 7
1.1 Reference documents .......................................................................................... 9
1.2 Download center .................................................................................................. 9
1.3 Revision history .................................................................................................. 10
2 Getting started .................................................................................................. 11
2.1 User interface ..................................................................................................... 11
2.2 Explanation of the symbols ................................................................................ 14
2.3 Topology ............................................................................................................. 15
2.4 Safety notes ....................................................................................................... 15
2.4.1 Cloud Security: Provider and Cloud Hosted Application .................... 16
2.4.2 Customer Operation Best Practices ................................................... 17
2.5 Trial version ........................................................................................................ 18
2.6 Technical terms and abbreviations .................................................................... 19
3 Login and logout .............................................................................................. 21
3.1 Sign in ................................................................................................................ 21
3.2 Log out ............................................................................................................... 23
4 Incident handling.............................................................................................. 24
4.1 Locate incident ................................................................................................... 24
4.2 Display incident details ....................................................................................... 24
4.3 Filter Incidents .................................................................................................... 25
4.4 Notify .................................................................................................................. 26
4.4.1 Receive by email ................................................................................ 26
4.4.2 Receive by SMS ................................................................................. 27
4.4.3 Unsubscribe ........................................................................................ 27
5 Edit notifications .............................................................................................. 30
5.1 Email notification ................................................................................................ 30
5.1.1 Set up .................................................................................................. 30
5.1.2 Edit ...................................................................................................... 31
5.1.3 Delete .................................................................................................. 31
5.2 SMS notification ................................................................................................. 31
5.2.1 Set up .................................................................................................. 31
5.2.2 Edit ...................................................................................................... 33
5.2.3 Delete .................................................................................................. 33
5.3 Temporarily switch off/on ................................................................................... 33
6 Display existing panels ................................................................................... 35
7 Logging ............................................................................................................. 36
7.1 Filter by category ................................................................................................ 36
7.2 Filter by date ....................................................................................................... 36