s Hicom cordless E Convenience mobile unit 1000C for Hicom 300 / 300E Operating instructions
Contents Safety notes 6 Notes on mobile unit use ........................................................................ 6 Notes on battery use .............................................................................. 6 Meaning of symbols: .............................................................................. 6 General 7 Operating elements, unit parts ............................................................... 7 Explanation of display, display keys ....................................
Contents Answering calls .................................................................................... 23 Call Pickup ........................................................................................... 24 Second Call Waiting ............................................................................. 25 Timed Reminder .................................................................................. 26 Number redial - last 3 numbers ...........................................................
Contents Settings - handset, tone ringing... ........................................................ 46 Setting the station ................................................................................ 48 Tones - keys, battery, range... .............................................................. 49 Overview - Tones ................................................................................. 50 Appendix 51 Fault clearance ........................................................................
Safety notes Notes on mobile unit use l Do not use mobile units in damp environments (bathroom/shower). The units are not splash proof. l Do not use the mobile unit in environments where there is danger of l l explosion. Make sure that the telephone is at least one meter away from any medical equipment. The mobile unit is not suitable for people with hearing aids since the radio signals interfere with hearing aids, producing a very unpleasant humming sound if the volume is turned up high enough.
General Operating elements, unit parts Front 1 Receiver inset 2 Display 3 Display key 4 Display key 5 Function key 6 Star key 7 Hash key 8 Consultation key, Recall key 9 On/Off key 10 INT key– for service functions (internal key in Gigaset) 11 Line key 12 Microphone Rear 13 Attachment clip 14 Ringer loudspeaker (under attachment clip) 15 Battery compartment/lid 16 Connection for handset Figure 1: Operating elements, unit parts 7
General Explanation of display, display keys The mobile unit features a 4-line display with 16 characters per line. Depending on the situation, the display shows: l digits, e.g. dialled numbers, l text, e.g. the current station (system), l symbols, e.g. ringing or battery symbol l and in the last line the current functions of the two display keys. Note: The display texts are displayed in German (default setting), English, French, Italian, Spanish or Dutch. Setting the language, see page 46.
General Hicom cordless E The Hicom® cordless E DECT* telephone system comprises l the radio switching module for the Hicom 300/300E system, l base stations (transmitter/receiver), l 1000C or 1000S mobile units (cordless telephones), l and the Gigaset 1000L charging shell (optional). Features Each mobile unit can log on to and be used by up to 4 DECT systems, e.g. Hicom cordless E and Gigaset** 1000. This allows you to employ all the features of the system in question.
General Environmental conditions l Please read the safety notes on page 6. l Make sure that the mobile unit is at least one meter away from medical l l l l l equipment, fire alarm equipment and other radio equipment (e.g. radio telephones or radio pagers), otherwise its performance may be impaired, e.g. by interference.
General l The device offers a high level of privacy. No protection can be guaranteed against illegal bugging using other radio receivers. Radio range l Depending on the environment, the range in the open is up to 300 m. l In buildings the range extends to up to 50 m (depending on the room and building layout and construction). l If you leave the system’s base station radio range during a call, you will l l hear the range tone. The quality of the voice connection drops, especially if you move.
General Cleaning your mobile unit To clean the mobile unit and the charging shell, simply wipe them with a damp or antistatic cloth. Never use a dry cloth (since this can generate electrostatic charges and discharges) or abrasive cleaning agents. Lending/disposing l If you lend your mobile unit to someone else, please make sure you l include the operating instructions with it. Please dispose of defective batteries, mobile units and charging shells in accordance with legal requirements.
General Function selection via menus (local functions) On Status s ß d Main menu d Phone book Number redial Telephone lock Tones NE XT OK Settings Search Station d Service - - - - - - NE XT ß Settings Handset volume Tone ringing Display contrast Registrate Language Autom.backlight Aut.call accept. d Multicell config Initialisation - - - - - - - When the telephone is on (for display see page 8), the function overview (main menu) is displayed once you press the function key ß.
General Function selection telephone switching functions You can use the > display key to scroll to the next function, for example, if a call is in progress. When the required function is displayed, simply press the display key, e.g. CO NS ULT , and follow the user guidance. The other user is unaware that your are "scrolling". The functions offered by display keys are only activated or executed when the key has been pressed.
Putting into service Inserting batteries in the mobile unit l Read the safety notes on page 6 first! l Hold the mobile unit with the dialling keypad facing downwards. A l l l battery compartment for 2 batteries is located in the lower part of the mobile unit. To open the battery compartment, slide the lid upwards in the direction of the arrow (see Figure 2). Insert the two batteries supplied in the battery compartment as shown in Figure 2.
Putting into service Charging the batteries Batteries supplied are not charged. Note: l New batteries should be initially charged for a minimum period of 16 hours without interruption – irrespective of any messages on the display. l In order to maintain max. battery storage capacity for as long as possible, the mobile unit should only ever be inserted in the charging shell when the batteries are empty. l The batteries warm up during charging.
Putting into service Logging mobile units onto a telephone system Before you can telephone with the mobile unit, you must first open a "logon window" at Hicom 300 and log on the mobile unit. This is only necessary the first time the unit is put into service! l Ask your Hicom 300 system administrator for the following information: l – code no. (PIN E1) of the Hicom 300 system, ∗ 82", and check if code no. applies network-wide e.g. "∗ – code no. (PIN E1) of the mobile unit (e.g.
Putting into service l Logging the mobile unit onto Hicom 300: u Activate the mobile unit with the On/Off key Registrate! is displayed the first time the unit is logged on or Search Station 1* the second time it is logged on. ßx2 Press the function key twice (first logon only) – the main menu is displayed. NE XT OK Use the left display key NE XT to scroll until Settings is marked (in upper display line) and press the right display key O K to confirm.
Putting into service Note: l In the case of Hicom cordless E, the mobile units are not logged on to stations (base stations), but rather to the Hicom 300 telephone system. In this case, Station always means system. l An error tone is audible if the logon operation was not successful. Activating/deactivating mobile units Activating the mobile unit: u Press the On/Off key - you hear the acknowledgement tone. Display when telephone is "on" status, see page 8.
Putting into service Note: The mobile unit switches off completely if you press the On/Off key for too long. Station 1 TEL.BOOK REDIAL The telephone must be "on" and "Station1" displayed in order to activate any of the features. Station2, 3 or 4 can also be displayed, depending on the current station (system). Note: All functions confirmed with the line key can also be executed by replacing the mobile unit in the charging shell.
Telephone functions Internal dialling o g Call Dial an internal number Also see Note: Press the line key. Conduct the call – the number and the name of the user are displayed. You can now scroll through the functions offered with the > display key and if necessary, execute a function. Ending a call: g Press the line key or place the mobile unit in the charging shell. Note: l You can cancel the dialling operation by pressing DIA L A GA IN .
Telephone functions External dialling External code e.g. 0 Enter the "External code", e.g. "0" o Dial the external number – the digits entered are zoomed at the beginning. Also see Note: Press the line key. g Call Conduct the call. You can now scroll through the functions offered with the > display key and if necessary, execute a function. Ending a call: g Press the line key or place the mobile unit in the charging shell – the call charges are displayed depending on the system settings.
Telephone functions Answering calls The mobile unit’s ringing tone is audible. Depending on the user (internal/ external), the number and the name of the caller is displayed. l The mobile unit is in the charging shell: Simply remove the mobile unit from the charging shell. or l The mobile unit is not in the charging shell: g Press the line key. Call Conduct the call. You can now scroll through the functions offered with the display key and if necessary, execute a function.
Telephone functions Call Pickup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing a ping ring will alert you to an incoming call Display shows Source of call and Destination of call o Dial ∗ 33 g Press the line key.
Telephone functions Second Call Waiting This feature allows a second call to camp on your extension when you are busy on a call. The caller will receive ringing tone instead of busy tone. Activate Second Call Waiting ü > S W ITCHE S S E CO ND CA LL A CTIV A TE press the INT Key Scroll to S W ITCHE S . Press the display key. Press the display key. Display shows Camp-on is off Press the display key.
Telephone functions Timed Reminder Timed reminders or alarms can be programmed to remind you of meetings or appointments. Set Timed Reminder (e.g. 3:30 PM) ü RE M INDE R press the INT Key Scroll to RE M INDE R Press the display key. Display shows Nothing Stored Press the display key. o enter 1530 SAVE Press the display key to save the time – Reminder Stored is displayed briefly.
Telephone functions Number redial - last 3 numbers You have dialled a number, but the other party is busy or does not answer: press the line key. The last 3 numbers dialled (up to 22 digits) are always automatically stored. Number redial: l With block dialling RE DIA L Press the display key – the 3 stored numbers are displayed. If necessary, press NE XT to scroll to the required number. g Press the line key – the marked number is dialled.
Telephone functions System Abbreviated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers. You can have access to only two groups i.e. 2000 numbers. By utilising the System Abbreviated Dialling, you will be permitted to dial specific numbers that would be outside your normal trunk barring limits. Use the System Abbreviated Dialling o g Select the relevant access code from the Abbreviated Dialling Directory.
Telephone functions Night service o Dial ∗ 88 g Press the line key. You are now connected to the caller Check with System Administrator if any other type of Night Service is operational.
Switching functions Automatic callback If a dialled internal user is busy or if your call is not answered, you can program an automatic callback request: CA LLB A CK Press the display key – Will call back appears briefly. Note: l The system calls you back - when the user becomes free or - when the user makes another call or - executes the callback request stored in the mailbox. l The callback is deleted if you do not answer the callback within 4 rings.
Switching functions Consultation during a call You are conducting an internal or external call and would like to obtain some information from an internal or external user: CO NS ULT Press the display key. o Dial the number of the user you wish to consult and conduct consultation call. Ending consultation: RE TURN Press the display key. Note: Consultation can be cancelled while dialling or if the user is busy by scrolling to and pressing TO W A IT. CA LL .
Switching functions Conference This function allows you to set up a conference with up to 8 users. You are conducting a call and wish to set up a telephone conference with another user: Setting up a 3 Way conference CO NS ULT Press the display key. o Dial the desired number. > Scroll to CO NF E RE NCE Press the display key. After you announce your intention Conf. 1-2-3 is displayed; all 3 users are linked. CO NFE RE NCE You can now l end the conference: press the line key.
Switching functions Consultation during conference Consult with an extension or external party when you are busy with a conference. CO NS ULT Press the display key. o Dial extension or “0” and external number . Consult with called party. G OTO CONF. Press the display key to return to the conference. Release conference partner o Dial 2/3/4/5/6/7/8 to select the conference partner you wish to disconnect. RE LE A S E P A RTNE R Press the display key.
Switching functions Call forwarding You can forward all calls that arrive during your absence to another Hicom 300 telephone. Hicom cordless E offers l fixed call forwarding – destination is stored permanently, e.g. to your mailbox (voice mail) l variable call forwarding – variable destination. Storing/modifying destination for fixed call forwarding: ü Press the INT key and wait for Service: to appear in the display. DE S TINA TIO NS NE W E NTRY Press the display key. Scroll to F IXE D FO RW A RD .
Switching functions Call forwarding to a variable destination: ü DE S TINA TIO NS V A RY FO RW A RD o SAVE Press the INT key and wait for Service: to appear in the display. Press the display key. Press the display key – Please dial is displayed. Enter the number for variable forwarding. Save number – variable forwarding is activated. Deactivating variable call forwarding: ü > S W ITCHE S > FO RW A RD DE A CTIV A TE Press the INT key and wait for Service: to appear in the display.
Switching functions A connection to Hicom is set up when the ü key is pressed. You can now invoke or execute the functions via the Hicom service menu by scrolling with > and pressing the required display key.
Telephone book Your mobile unit features a telephone book for storing up to 100 entries. The stored numbers can be simply dialled and modified or deleted at any time. Access to the telephone book is locked if the mobile unit is locked. Note: Numbers from the number redial memory can also be transferred to the telephone book, see page 39. Saving numbers ß Press the function key – function overview is displayed. P hone book Confirm the "Telephone book" function.
Telephone book Entering letters/characters and digits Entering letters/characters Three or four letters/characters are assigned to each digit key. Blanks, full stops and hyphens are assigned to the "0" key. The muted vowels Ä, Ö and Ü can be entered with the key "1" (language setting: German). Input procedure: To enter a letter, press the appropriate key a number of times in quick succession. The number of times depends on the position of the letter on the key (1st, 2nd, 3rd or 4th position).
Telephone book Dialling a number from the telephone book TE L. B O O K NE XT or e.g. 6 DIA L Press the display key – the first names (alphabetic order) of the telephone book are displayed, the name in the first line is selected (dimmed). Scroll to the required name or enter the initial letters, see page 38. Press the display key– the relevant number is displayed and dialled. Note: You can also call up the "Telephone book" function and dial a number with the entry "Dial entry" (optional).
Telephone book Modifying/deleting an entry You can modify or completely delete the saved entries (numbers and/or names). ß P hone book Press the function key. Confirm the "Telephone book" function. OK NE XT Scroll to the required function and confirm. Change entry or Delete entry NE XT Scroll to the required name or enter the initial letters. For entering letters see page839. Deleting an entry: DE LE TE Press the display key – Entry deleted is displayed. or Modifying an entry: e.g.
Telephone book Deleting the telephone book You can also delete the entire telephone book in one go, e.g. if you are lending the mobile unit to another user. This function is also protected by the mobile unit PIN. ß P hone book Press the function key. Confirm the "Telephone book" function. OK NE XT Scroll to Delet.phone book and confirm. Delete.phone book OK PIN Enter the mobile unit PIN and confirm. OK Delete all entries in phone book? Confirm the display – the entire telephone book is deleted.
PIN Features Electronic Telephone Lock This feature allows you to lock your extension by dialling your PIN, which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension o Dial ∗ 21 and your PIN g Press the line key. Wait until the display shows Carried out Press the line key. g Your extension will now be restricted to local or internal calls only.
PIN Features Mobile Class of Service This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service o Dial ∗ 25 and your PIN g Press the line key. Wait until the display shows Enter ID Press the line key. g Call will now register against your name on the Telephone Management System Cancel Mobile Class of Service o Dial # 25 g Press the line key. Display shows Id deleted Press the line key.
PIN Features Saving/modifying the mobile unit PIN The mobile unit PIN protects your mobile unit against misuse. The mobile unit PIN is required for the following functions: – saving/modifying the mobile unit PIN – deleting the telephone book Important: l If you forget your mobile unit PIN, you will need a service technician to access the device. Forgetting a PIN is just as serious as losing a key. In this case, please consult your system administrator.
Settings Overview - settings Setting Explanation/Notes Levels Default Handset volume Call volume 3 1 Tone ringing – Pitch – Melody Volume, pitch and melody of the ring tone (call signal, bell) Low to high or off – tone ringer off Set tone frequency Set tone level 6 Off 10 10 6 1 Display contrast Contrast of display 6 3 Registrate se e p a g e 1 8 - - Language Local mobile unit display texts 6 languages in German, English, French, Italian, Spanish, or Dutch On/Off The backlight is autom
Settings Setting the language ß Press the function key. e.g. Scroll to Einstellungen/Settings/Rglages/ Impostazioni/Ajustes/Instellingen/ Programaco with the left display key and confirm with the right display key. W E ITE R E ins tellungen OK W E ITE R S prac he OK W E ITE R e.g. Scroll to Sprache/Language/Langue/Lingua/Idioma/ Taal/Idioma with the left display key and confirm with the right display key.
Settings Example: setting the tone ringing volume Scroll to Tone ringing and confirm. NE XT Tone ringing OK Tonering. volum e OK Confirm tone ringing volume – you hear tone at the current setting (default: level 6), see display. Symbol for tone ringing Tonering, volume NEXT SAVE Dark bars indicate the current setting – level 3 in this case Save current setting (save) Change the setting NE XT Use the display key to set the required volume. SAVE Save the setting.
Settings Setting the station If your mobile unit is logged onto more than one station (systems ), you can set it to a particular station or a "best station" (automatic station changeover). Setting the station: ß Press the function key ß NE XT OK Scroll to Search Station and confirm – the current setting is displayed in the top line, e.g. Station 1 (dimmed). NE XT If necessary, scroll to the required station and confirm. S earc h s tation e.g.
Settings Tones - keys, battery, range... ß Press the function key. NE XT Scroll to Tones and confirm. Key click Batt.warningtone Range tone Ackowldgm. tone Error tone Synchr. tone ------------ Explanation of the individual tones, see Overview – tones on page 50. Example: activating/deactivating range tone Scroll to Range tone and confirm.
Settings Overview - Tones Tone type Explanation, note Key click Audible each time a key is pressed Battery w arning tone Audible approx. 5 minutes before the battery runs out On Range tone Audible when you leave the radio range Off Acknow ledgement tone Audible if a local function/setting was successfully performed. On Audible if a function/setting was not successfully performed. Also in the case of errored/unauthorised entries.
Appendix Fault clearance You should try to clear the fault yourself before resorting to your service administrator Fault No display Possible cause Solution Press the On/Off button. Mobile unit not activated Replace battery and/or Battery flat charge the battery The display shows Connection setup when you press the line All cordless E lines are key. busy.
Appendix Acoustic signals Internal dial tone 3 x 0.2s tone and 0.3s pause, sequence repeated after 0.5s pause. External dial tone Steady tone Ringing tone Tone Pause 0.8s 2s Tone Pause Tone Busy tone 0.5s 0.5s Acknowledgement tone Tone 0.8s Error tone/range tone 4x0.
Appendix Add-ons l Gigaset 1000H headset l Comprising an adapter and headset (connected via Mini-Western plug). Gigaset 1000L charging shell For charging the mobile unit batteries and 2 spare batteries. Further information available on request. Please contact your nearest Siemens Sales office.
Siemens Telecommunications (Pty) Ltd.
