Operation Manual

23
en
Simple troubleshooting
Problem Cause Solution
Display shows Please refill
bean container
although the container 9
is already full, or the
grinder is not grinding any
beans�
Beans are not falling into
the grinding unit (beans
too oily)�
Gently tap the bean container 9�
Possibly change the type of
coffee used� When the bean
container 9 is empty, wipe it with
a dry cloth�
No hot water dispensed� The milk system 4b or its
holder is not clean�
Clean the milk system 4b or
its holder (see the section
“Cleaning the milk system”)�
Too little milk froth, or
none at all, or the milk
system 4b is not taking in
any milk�
The milk system 4b or its
holder is not clean�
Clean the milk system 4b or
its holder (see the section
“Cleaning the milk system”)�
Milk not suitable for
foaming�
Do not use milk that has already
been boiled� Use cold milk with a
fat content of at least 1�5%�
The milk system 4b is
incorrectly assembled�
Moisten the upper and lower
sections and t them together.
Build-up of limescale in the
appliance�
Descale the appliance as
described in the instructions�
The selected per-cup
quantity is not reached�
Coffee dispensing slows
to a trickle or stops
completely�
Coffee is being ground too
nely, or the pre-ground
coffee is too ne.
Adjust the grinding unit to a
coarser setting� Use a coarser
ground coffee�
Heavy build-up of lime-
scale in the appliance�
Descale the appliance as
described in the instructions�
Coffee has no “crema”� Unsuitable type of coffee� Use a type of coffee with a
higher proportion of robusta
beans�
The beans are no longer
fresh�
Use fresh beans�
The grinding setting is not
suitable for the beans�
Adjust the grinding unit to a ner
setting�
Coffee is too “acidic”� The grinding setting is too
coarse or the pre-ground
coffee is too coarse�
Adjust the grinding unit to a ner
setting or use ner pre-ground
coffee�
Unsuitable type of coffee� Use a darker roast�
Coffee is too “bitter”� The grinding setting is
too ne or the pre-ground
coffee is too ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee�
Unsuitable type of coffee� Change the type of coffee�
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.