User Manual

4
Climatix IC – Remote
Servicing System
Remote maintenance – at any time
from any location
HVAC systems often operate in places far
from the OEM‘s production center. This
can lead to high service costs and travel
expenses which can be avoided, especially
during warranty periods. The Climatix IC
Remote Servicing System facilitates
diagnostics, optimum settings or system
upgrades from any location – with no
need for having a service engineer on site.
But should it prove necessary to visit the
plant, the available data will enable the
service engineer to do his work efficiently.
Connection – straightforward and
effective
Today, the majority of Climatix controllers
are equipped with a built-in IP interface.
Using this interface, the plant connects
itself automatically to the Climatix IC
Remote Servicing System – with no need
for programming or making settings.
Web-based – always up to date
Climatix IC operates with a standard web
browser and is suited for use with all
types of web-compatible devices. The
service engineer logs in on the Climatix
portal via a laptop, tablet or Smartphone,
allowing him to access the plant directly.
There is no need to use special cables or
to install extra software.
Collection and handling – life
cycleoriented
A significant benefit offered by the
Climatix IC Remote Servicing System from
Siemens is the central collection and
storage of all plant and process data dur-
ing the plant’s life cycle. These data are
available at any time to make all kinds of
evaluations and to provide valuable infor-
mation about the plant’s operating state,
reliability and efficiency. Climatix IC is the
perfect tool for cutting maintenance
costs in the long term and for developing
new business fields.
Highlights
■
Extensive checks: Remote
access for diagnostics, optimi-
zation and maintenance
■
Significant cost reduction:
Optimization of service visits
thanks to remote access
■
Enhanced customer satisfac-
tion: Shorter response times
in terms of service
■
Very straightforward connec-
tion: Climatix controllers can
be connected directly via the
Internet
■
Storage of plant data: All data
are logged to be used as a
basis for future services