User Manual
17/6
Siemens ET D1 · 2018/2019
Appendix
Further documentation
17
Apple iOS:
Android:
Windows:
Industry Online
Support App
iOS
Industry Online
Support App
ANDROID
Industry Online
Support App
WINDOWS
Industry Online Support App
Main functions at a glance
• Scanning of product codes (EAN/QR and data matrix codes)
with direct display of all technical information on the product,
including graphic data (CAx data).
• Delivery of product information or entries by email, so that the
information can immediately be processed at the workplace.
• Submission of queries to Technical Support (Support
Requests). With photo function for transmitting detailed
information.
• Contents and interfaces available in 6 l
anguag
es
(German, English, French, Italian, Spanish and Chinese) –
including option of temporary switchover to English.
• Offline cache function for all favorites stored in "mySupport".
These entries can also be retrieved without network reception.
• Import of PDF documents into a library
(e.g. iBooks or similar).
You can find information on the Industry Online Support App on
the Internet at
www.siemens.com/industry/onlinesupportapp