Operation Manual

Text messages (SMS)

Gigaset 4015 Comfort, IM, A31008-G4015-J102-1-

SMS.FM

16.5.02

Troubleshooting

SMS with ISDN PABXs

Example:

Your Gigaset is connected to an ISDN PABX. SMS messages can be

sent from all Comfort handsets.

SMS with DID-capable PABXs

SMS receipt:

If your Gigaset is connected to a PABX that supports direct inward di-

alling, it can only receive SMS messages if the CLIP number was for-

warded to the PABX extension. The CLIP evaluation of the SMS cen-

tre’s telephone number is performed in the Gigaset.

SMS transmission:

When sending SMS messages, the sender’s telephone number is

sometimes sent without the extension number. It is thus not possible

for your partner to answer.

Error

message

Possible causes Solution

1 Sending not

possible

“Telephone number trans-

mission” feature not set

Ask your telecommunica-

tion service provider (Tele-

kom) to activate this fea-

ture

2 Number of SMS centre

not stored in the tele-

phone

Enter the number

3 SMS transmission was in-

terrupted

Wait until the SMS is trans-

mitted before using addi-

tional functions (e.g. tele-

phone call). Note display.