User guide

12
A680 (A380-L2) / PHL-TWN eng / A31008-M2005-Z401-1-7619 / main.fm / 14.05.2010
Service (Customer Care)
We offer you support that is fast and tailored to your
specific needs!
Our Online Support on the Internet:
www.gigaset.com/customercare
For more information on aftersales service, please
refer to your local warranty card.
In some countries repair and replace services are
impossible where the products are not sold through
our authorised dealers.
Questions and answers
If you have any queries about the use of your phone,
you can contact us any time at
www.gigaset.com/customercare.
The table below contains a list of common problems
and possible solutions.
Problem Cause Solution
Nothing
appears in
the
display.
The handset is not
switched on.
The batteries are
flat.
Press the end call
key a for approx.
5
seconds or place the
handset in the base
station.
Charge or replace the
batteries.
No wireless
connection
to
the base sta-
tion,
Base
flashes in
the display.
The handset is out-
side the range of
the base station.
The handset is not
registered.
The base station is
not turned on.
Move the handset
closer to the base
station.
Register the handset
¢ page 9.
Check the mains con-
nector on the base sta-
tion ¢ page 3.
You cannot
hear a ringer/
dialling tone
from the fixed
line network.
The phone cord
supplied has not
been used or has
been replaced by a
new cord with the
wrong jack con
-
nections.
Please always use the
phone cord supplied or
ensure that the
pin
connections are
correct when purchas
-
ing from a retailer:
3-4 assignment of
telephone leads/
EURO
CTR37.
Error tone
sounds after
system PIN
prompt.
PIN forgotten.
The system PIN you
have entered is
incorrect.
Reset the system PIN to
the default 0000
¢ page 10.
All handsets are
de-registered. All set-
tings are reset. All lists
are deleted.