Operation Manual

29
Making calls
Gigaset DL500A analog / IM-NORD EN / A31008-N3103-R201-2-7619 / telephony.fm / 20.01.11
Version 4, 16.09.2005
Call display
If the caller's number is saved in your direc-
tory, the caller's name will be displayed.
If you have assigned a caller picture
(
¢ page 40) to the caller, this is shown in
the left-hand section of the display.
(Example of display)
1 Number or name of the caller
The following is displayed instead of the
number:
u External, if no number is transmitted.
u Withheld, if the caller has withheld Call-
ing Line Identification (page 32).
u Unavailable, if the caller has not
arranged Calling Line Identification.
Adopting the name from the online
directory
Instead of the phone number appearing in
the call display, you can display the name
under which the caller is saved in the online
directory.
Prerequisites:
u The provider of the online directory you
have set for your telephone supports this
function.
u You have activated the "display caller
name" function via the Web configurator.
u The caller has authorised Calling Line
Identification and has not suppressed the
function.
u Your telephone is connected to the Inter-
net.
u The caller's number is not saved in the
handset's local directory.
Notes on calling line display
(CLIP)
By default, the number of the caller is shown
in the display of your Gigaset telephone. You
do not have to make any other settings on
your Gigaset telephone.
However, if the caller's number is not
displayed, this can be due to the
following:
u You have not requested CLIP from your
provider
u Your telephone is connected via a PABX
or a router with an integrated PABX (gate-
way) that does not transmit all informa-
tion.
Is your telephone connected via a
PABX/gateway?
You can establish this by checking for an
additional device connected between your
telephone and home connection e.g., a
PABX, gateway etc. In most cases, simply
resetting this device will remedy the situa-
tion:
¤ Briefly disconnect the PABX power plug.
Re-insert the plug and wait for the device
to restart.
If the caller number is still not
displayed:
¤ Check the CLIP settings of your PABX and
activate this function if necessary. In the
user guide for the device, search for the
term "CLIP" (or an alternative term such
as "calling line identification", "phone
number transmission", "caller ID" etc.).
If necessary, contact the device manufac-
turer.
If this does not resolve the problem, it is pos-
sible that your network provider does not
provide the CLIP service for this number.
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1234567890
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